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THE DESIGNED TO SCALE® METHOD
Running a design business takes work. It just
shouldn’t be this hard, all the time.
But when pricing feels inconsistent, clients push boundaries, and every project runs differently, even experienced designers end up overworking and under-earning
You didn’t start your business to spend more time managing clients than designing.
But if instead of focused, repeatable work, you find yourself:
Struggling to explain your pricing or process without feeling insecure
Saying yes to projects you know aren’t a good fit just to fill the pipeline
Treating every project like a one-off so nothing ever feels efficient
Spending more time fielding questions, managing expectations, and putting out fires than actually designing
Letting clients take control—pushing boundaries, waffling in indecision, and expecting unlimited access
Then the problem isn’t effort or talent. It’s this:
→ Your pricing makes clients think they can negotiate, so they do.
→ Your process is different for every project, so you reinvent the wheel. Every. Single. Time.
→ Your clients don’t trust your expertise, so they micromanage, second-guess, and demand more.
→ You overdeliver to prove your value, but instead of elevating your projects—you’re draining your time and profits.
The designers who get this right are charging more, booking better clients, and running their business with confidence. Not by working harder.
This cycle will keep repeating until you change how you run your business.
Because what got you here—overdelivering, saying yes to everything, and hoping things will magically improve—won’t get you where you want to go.
What If Your Business Worked for You
Instead of the Other Way Around?
Right now, burning your business down and starting over might feel easier than fixing it.
But what if the real problem isn’t your business—it’s just the way you’ve been running it?
Imagine this instead:
✔ Your pricing is crystal clear. No more second-guessing, discounting, or “does this number feel fair?” moments. You know exactly what to charge—and clients pay it, no questions asked.
✔ Clients trust your expertise. No more micromanaging, price-picking, or “can I see a few more options” requests. They respect your process—and actually follow it.
✔ Projects stay on track. You know how to manage your timelines, schedule your projects, and keep scope (and clients) in check.
✔ Your services attract the right clients. No more taking “just anything to fill the pipeline.” You’re booking high-end, magazine-worthy projects that actually excite you.
✔ Your business supports your life. You’re not glued to your inbox 24/7. You have the time (and energy) to actually enjoy the success you’ve built.
THIS.IS.POSSIBLE!
And it’s exactly what we help designers create inside The Designed to Scale® Method.
How much money are you losing because your process isn’t dialed in?
☑️ Buyers will pay 20% or more for a seamless, polished, and predictable process.
☑️ Happy clients are 5x more likely to work with you again and 4x more likely to send referrals.
A single well-served client isn’t just another project. They’re a walking, talking revenue stream.
Here’s What That Means for You:
If your process is a hot mess …
… if clients are constantly pulling teeth to get information from you …
… if you’re always two steps behind rather than seamlessly guiding your clients …
… you’re not just making things harder on yourself. You’re losing money.
Refining your process isn’t just a nice-to-have. It’s the difference between charging premium rates or competing on price.
Because when your processes are dialed in, your profits go up—without working more.
**This doesn’t even take into consideration the fact that 99.9% of designers we work with are grossly undercharging. Once they realize it, they can’t unsee it!
NOW ENROLLING
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Introducing
THE DESIGNED TO SCALE® METHOD
A step-by-step program that helps interior designers streamline their behind-the-scenes, confidently price their services, and consistently deliver a referral worthy five-star experience to dream clients.
IN JUST THREE MONTHS, YOU’LL HAVE:
✔️ A dialed in menu of services that lets you stay in your zone of genius.
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✔️ A profitable pricing model—no second guessing or undercharging.
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✔️ A streamlined client process that positions you as the expert.
✔ Confidence in sales calls, handling objections, & booking dream projects.
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The Designed to Scale® Method
is a proven step-by-step framework that gives you the tools, industry-backed best practices, and in-time accountability to create real, lasting change in your interior design business.
After the program wraps, you’ll continue to use these exact same methods as your business grows (it will!)—never go back to your old ways.
Here’s What You Get Inside The Designed to Scale® Method:
✔️ Comprehensive Curriculum (Lifetime Access)
A complete, step-by-step curriculum to structure your services, pricing, and client experience and make better decisions so you’re not piecing things together as you go. Plus, it fulfills 14 hours of HSW-content continuing education toward interior design credentialing or certificate renewal.
✔️ A Curated Library of Templates, SOPs & Resources (Valued at $1,500+)
Plug-and-play tools to streamline your workflow, standardize your process, and reduce redundant, mind-numbing rework, including templates, guides, & implementation tools.
✔️ Mock Trainings & Walkthroughs
Real-world examples of sales calls, proposals, and project kickoffs so you can see how experienced firms handle these moments with confidence.
✔️ Bi-Monthly Group Consulting Calls
Live support and strategic feedback to help you apply what you’re learning and keep projects moving forward. (Calls take place the 2nd & 4th Wednesdays of each month.
✔️ 14 Weeks of Private Community Access
Ongoing support, accountability, and discussion with other interior designers plus guidance from Katie and the DDC team.
✔️ Industry Peer Network
A built-in network of designers navigating similar challenges, so you’re not making decisions in isolation.
✔️ The Designed to Scale® Method Guarantee
Do the work and if you don’t walk away with clear services, pricing, and structured processes, we’ll refund your investment. Details here.
Plus, you’ll also get:
☑️ The Friday Memo. Weekly insights, accountability, and expert advice straight to your inbox every Friday.
☑️ Discovery Call Teardown. Be a fly on the wall as you listen to real sales calls in action (with pretend clients!).
☑️ Capacity Calculator. Manage your workload and prevent burnout before it happens.
☑️ Design Fee Pricing Calculator. No more waffling on price here—charge with confidence and advise clients on what they should expect to invest.
☑️ Project Assessment Tool & Profitability Planner. Easily decide which projects to take (or decline).
☑️ Over-the-Shoulder Proposal Presentation. Watch me present a high converting proposal to a mock client.
☑️ Mock Kickoff Meeting Breakdown. Nail your client onboarding and set expectations from the start.
☑️ Offboarding Feedback Form Template. Get glowing testimonials and repeat business effortlessly.
These are essential tools designed to fast-track your success and save you tons of time with every new project.
A look inside the Designed to Scale® Method curriculum:
Based on my experience working with 100+ private clients and implementing these exact strategies and tools, AND co-developed with an expert instructional designer and a tenured design professor, this program is built on proven strategies, not just theory. 🙌 AND? This counts as 14 CEUs, and you get lifetime access to all updates.
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A business that isn’t built with intention doesn’t scale. It spins its wheels. It stays stuck. It survives—but never thrives.
Before you can charge more, streamline your workload, or start saying no to the wrong clients (while getting paid more by the right ones), you need a foundation that works for you. One that gives you clarity, direction, and control over your business.
That’s what we’re building here.
Inside this module, you’ll:
🔹 Clarify your North Star. No more winging it. No more just seeing where things go. You’ll define exactly what your interior design business should look like—the clients, the projects, the way your workdays actually feel—and set it in motion.
🔹 Reverse-engineer your success. Big goals don’t just happen. They’re built—one intentional, strategic step at a time. You’ll break yours down so you always know exactly what to focus on next.
🔹 Establish boundaries that protect your time, energy, and creativity. Because without them, you’ll be answering client texts at 9 p.m., over-delivering on projects that don’t serve you, and working twice as hard for half the return.
🔹 Design your ideal workweek. Not a generic schedule. Not a routine that works for someone else. A structure designed around you—so you can stay in control, get more done, and finally run your business instead of it running you.
This is about stepping into the CEO role and setting your business up to scale.
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The difference between a profitable design business and a stressful, underpaid one?
A strategic, high-value service menu that keeps you in your zone of genius.
No more guessing at pricing. No more offering everything and hoping something sticks. No more scope creep that turns small projects into full service never ending nightmares.
Inside this phase, you’ll:
🖊 Build a service menu that attracts high-value clients. You’ll design a suite of offers that align with your strengths, position you as an expert, and eliminate the "can you just..." scope creep requests.
📌 Get crystal clear on deliverables, timelines, and your ideal client. Because when your process is defined before the inquiry, you stop bending to fit every client—and start attracting the ones who respect your expertise.
💰 Price your services (and furnishings) for profit—every time. No back-of-the-napkin math. No second-guessing. No starting from zero every time. You’ll walk away with a pricing model designed to ensure every project is profitable.
🎯 Set expectations so clearly that clients don’t question them. From scope to timelines, you’ll learn how to communicate exactly what’s included, making approvals faster, projects smoother, and payments more predictable.
Because when your service structure is dialed in, selling is easy. Clients say yes faster. Timelines stay on track. And your design business runs like a business—not an expensive hobby.
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If you can’t sell, you don’t have a business.
Not a thriving one. Not a predictable one. Not one that grows on its own.
Selling isn’t just part of your business—it is your business. And if your process isn’t airtight, you’ll keep second-guessing your prices, stumbling through discovery calls, and wondering why dream clients disappear before signing the contract.
That stops here.
Inside this phase, you’ll:
🖊 Run discovery calls that convert. No more “Did I say the right thing?” spirals. You’ll lead with confidence, position your expertise, and handle objections like a pro—without awkward silences or last-minute discounts.
📌 Set your capacity with intention. Overbooked? Underpaid? Burnt out? That ends now. You’ll get crystal clear on how to schedule your projects—so your time, energy, and revenue are fully protected.
💰 Scope, price, and invoice with ease. No more guesswork. No more last-minute number crunching. You’ll have a seamless pricing and scoping system that earns trust, buy-in, and on time payments.
🎯 Book out your pipeline. You’ll stop chasing clients and start tracking, following up, and closing projects with ease.
Yes, it’s about making sales. AND making sales effortless.
When your sales process is buttoned up, your business becomes predictable, profitable, and scalable.
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Because a seamless onboarding process sets the tone for a smooth, successful project—and instills so much trust in clients from day one.
A well-structured onboarding process is more than getting paperwork signed—it’s about creating a client experience so dialed in, so effortless, that your clients feel immediately confident in their decision to hire you.
In this phase, you’ll:
📌 Design an onboarding process that feels high-touch and effortless. From the first “yes” to project kickoff, your clients will feel so well taken care of (which will make your life way easier).
📝 Know exactly what to send, when to send it. You’ll create a plug-and-play communication plan with welcome emails, prep materials, and key documents—so there’s no second-guessing what happens next.
🚫 Avoid the onboarding mistakes that cause delays, miscommunication, and revisions. Because no one wants to start a project already putting out fires.
💰 Master the client budget conversation. Learn how to prepare a budget with confidence (no more vague estimates), set expectations upfront, and actually stick to it—so you protect your profit margin.
The way a project starts determines how it flows. Nail your onboarding, and you’ll create a process that feels elevated, exciting, and professional—every single time.
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A seamless creative process and elevated design presentation lead to happier clients, smoother projects, and fewer revisions.
Your designs are AMAZING—but if your presentation, revision process, and expectations aren’t airtight, you’ll spend way too much time fielding back-and-forth emails, reworking designs, and managing unrealistic requests.
In this phase, you’ll learn how to:
🎤 Present your designs with confidence and clarity. Know exactly how to walk clients through your vision so they feel excited, aligned, and ready to move forward—without hesitation.
🚦 Uncover what’s actually slowing down client decisions. Whether it’s uncertainty, overwhelm, or hidden objections, you’ll learn how to identify and eliminate delays before they derail your timeline.
📝 Master the revision process. Set clear expectations, manage changes with ease, and keep projects moving forward—so revisions don’t spiral into endless tweaks.
🚧 Avoid unrealistic client expectations. Learn how to set the tone from the start, communicate boundaries with confidence, and prevent the “just one more change” cycle before it starts.
When you nail this phase, your designs will get approved faster, revisions will go way down, and projects will move forward exactly the way they should.
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A well-managed project means fewer surprises, happier clients, and a seamless install day.
A beautiful design is just the beginning—execution is everything. Without a strong project management system, timelines stretch, vendors drop the ball, and you end up fixing problems that aren’t yours to handle. In this phase, you’ll:
🖥 Choose the right design management software for your business. Because the right tools save you time, streamline communication, and keep your projects organized (instead of scattered across emails and sticky notes).
📌 Find, build, and track vendor relationships with ease. Learn how to source reliable vendors, create long-term partnerships, and keep everything running smoothly—so you’re never scrambling for a last-minute solution.
🚧 Know what is (and isn’t) your responsibility during construction. So you’re not micromanaging contractors, dealing with issues outside your scope, or spending unpaid hours fixing other people’s mistakes.
💰 Structure your pricing to cover all the post-design work. Learn exactly how to charge for your time during procurement, construction, and final install—so you’re not giving away project management services for free.
📦 Ensure installation day is smooth, seamless, and stress-free. With the right prep, schedule, and vendor coordination, you’ll create a process that makes every install feel effortless.
You know designing is only like 10% of the job—the real magic happens in the execution. When your project management is dialed in, you stay in control, your clients stay happy, and your installs go off without a hitch.
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The way a project ends is just as important as how it begins. Don’t let your projects fizzle out at the end.
A smooth offboarding process doesn’t just wrap up a project—it sets the stage for glowing testimonials, repeat business, and referrals that bring in more dream clients.
In this phase, you’ll:
✅ Follow a step-by-step offboarding process. Know exactly how to wrap up a project the right way—without missing key details or making common mistakes that can leave clients feeling unsure about the final steps.
📝 Ask for testimonials and referrals without feeling awkward. You’ll learn how to naturally and confidently request feedback that turns into powerful marketing assets—without sounding pushy.
📊 Review and analyze your project’s performance. Learn how to evaluate what worked, what didn’t, and how to refine your process for even smoother, more profitable projects moving forward.
Offboarding isn’t just about tying up loose ends—it’s about creating an experience so seamless that clients can’t wait to work with you again or send their friends your way.
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A curated collection of templates and resources will drop with each lesson.
The SOPs, tools, and calculators from the Business Blueprint are included, plus additional DTS Method specific ones. The following templates are included in the program:
Design Fee Pricing Calculator
Price Per Square Foot (PPSF) Calculator
Design Hours Project Estimator
Sample Scopes of Work
Discovery Phase SOP Template
Project Assessment Tool
Project Profitability Planner
Discovery Call Questions List
Client Dashboard Template in Asana
Proposal Template (Canva)
Capacity Calculator
Industry Wide Design Service Timelines
Sample Full-Service Furnishings Task List
Onboarding Checklists by Service
Onboarding SOP Template
Client Gifting Guide
Furniture Budget Tracker
Design Presentation SOP Template
Design Presentation Best Practices Guide
Design Presentation Template (Canva)
Design Management Software Comparison Chart
Vendor List Template
Install Day SOP Template
Referral Request Email Template
Offboarding Feedback Form Template
Offboarding SOP Template
Valued at over $1,500
This is just a glimpse. There is so much more to learn inside the program.
This is our seventh time running this program & we make it better each time.
And because we know you’re in this for the long haul—and you want results fast—you’ll also get plug-and-play strategies to help you book better clients, protect your time, and increase your revenue (without the stress):
High-Converting Design Fee Proposal Process & Template
✔ No more chasing or explaining. Position your value, eliminate pricing objections, and make saying "yes" to working with you a no-brainer.
Crystal Clear Scope of Work Templates
✔ Every service you could ever offer—mapped out, polished, and ready to go. No more scrambling to define what’s included.
Contract Terms That Keep You in Control
✔ Tired of endless revisions and “just one more thing” requests? Protect your time, profits, and sanity—right from the start.
My Sales Free 20-Minute Discovery Call Flow
✔ Goodbye, dead-end calls. Hello, authority-building, script-free conversations, perfectly handled objections, and eager-to-book clients.
Get Exactly What You Need for Every Project
✔ No more “I wish I’d asked that” moments. Get every detail you need from clients during onboarding—without the back-and-forth—so every project is set up for success.
➕ These aren't ideas that “felt cute”. They're the exact tools and frameworks my successful clients use to streamline their businesses, charge premium rates, and build businesses that support their lives—not consume them.
Don’t just take
my word for it:
Working with Katie and DDC has been transformational. It's incredible to look back and see the growth our firm has had. We literally had no formal procedures before and were constantly ‘reinventing the wheel’ time and time again (which is exhausting and so inefficient!).
The structure and consistency this program has provided for [us] and our clients have transformed the business. The material is professional, validating, and has given us confidence to take on the right projects and grow the business in the direction we have always wanted. It's been a huge blessing to have this level of support.
The peace-of-mind and confidence your program has provided is incredible—literally life-changing. Thank you!
Tara, DTS Method Graduate
Katie, Gloria and the DTS team were incredible. They offered so much insight, care, and personal feedback about my company and brand. Investing in DTS brought value and insight into my business that I would not have had otherwise. I definitely recommend the program to any designer who is looking for ways to improve their business and get relevant and actionable critiques to do so!
DTS Method Graduate
I can’t tell you how pivotal this program has been for me. I’ve been drinking from the firehose for years and never knew HOW to form systems for success, but NOW I DO!
You have changed my life and my business. Thank you from the bottom of my heart.
Aimee, dts method graduate
For years I've been disillusioned by the decade plus of feast and famine I've endured running my studio solo; a string of bad-fit clients taken out of necessity but with whom I ultimately parted ways prior to project completion; apprehensions regarding my business's foundation due to ignorance and overwhelm; a seeming impossibility of obtaining new work that is both profitable and fulfilling; and a general hopelessness about the longevity of my business due to this cyclical confluence of events.
Now, I am excited about the future of my studio and with each new lesson I am inspired, empowered and, frankly, relieved to firm my footing, boost my confidence and surmount any obstacle to growth, professional fulfillment and financial security.
Marc, DTS METHOD GRADUATE
What’s the Real Cost of a Bad Client Process?
Right now, you’re losing money—and it’s not just about revenue.
❌ Underpricing? That’s thousands $$$ left on the table every project.
❌ Bad-fit clients? They drain your time, push boundaries, and never go all in on your designs.
❌ Messy processes? They cost you referrals, repeat business, and so.much.time.
But what if instead of running on fumes, you were running your business like an expert?
✔ Confidently quoting and closing dream projects—no second-guessing.
✔ Working with clients who respect your expertise—no micromanaging.
✔ Running a business that supports your life—not the other way around.
That first project you land “the Katie way” (as our clients call it) after raising your rates?
That’s your tuition right there.
The curriculum, consulting access, and resources inside The Designed to Scale® Method reflect years of real-world implementation across 100+ interior design businesses.
📚 Comprehensive Curriculum – Lifetime access to everything you need to structure, price, and scale your business with confidence. This counts as 14 CEUs.
📂 Curated Collection of Resources & Templates – Streamline your workflow with plug-an-d-play tools, templates, and step-by-step processes.
🎥 Mock Trainings – Real-world over-the-shoulder sessions to help you refine your approach and see how it’s done in multi-million dollar firms.
📞 Bi-Monthly Group Consulting Calls – Live support and strategy to keep you on track. Group calls take place 2nd & 4th Wednesday of each month.
👥 14 Weeks of Private Community Support – Access to other interior designers, Katie, and the entire DDC team.
🤝 Industry Peer Network – A built-in network of designers navigating similar challenges, so you’re not making decisions in isolation.
Let’s talk investment.
3 PAYMENTS
3 Monthly Payments of
$1900=$5700
PAY IN FULL
A One-Time Payment of
$5500
Many designers have shared they made their enrollment fee back on their very first project after implementing what they learned inside The Designed to Scale® Method (some made it back within TWO weeks of enrolling!).
That means this isn’t an expense—it’s an investment in your business that pays for itself.
NOTE: If you have purchased our Business Blueprint SOPs or our Business Blueprint Bundle, we will credit that purchase toward your enrollment. Email us at support@dakotadesigncompany.com for details.
Join The Designed to Scale® Method and finally build the interior design business you envisioned—one where you’re in control, you get paid for everything you bring to the table, and your clients completely trust you.
A BETTER WAY FORWARD
Stop Leaving Money On the Table
We’ve had clients cry when they start working with us because they didn’t realize how bad things were. But, if you’re thinking “I’ll just figure this out later”, here’s what will happen:
💵 You’ll keep undercharging—and cringing at every.single.client.request.
🚩 You’ll keep saying yes to bad fit clients.
❌ You’ll keep struggling with the same issues: how to price, how to get clients to be more decisive, how to manage revisions, etc.
🤯 You’ll get further in the weeds of chaos and leaving money on the table which can lead to burnout.
The interior designers who join now? They’ll be booking higher-paying clients, enjoying solid boundaries, and stepping into their Creative Director shoes. Many designers shared they made their enrollment fee back within WEEKS of joining us.
Plus, once the program wraps, DTS grads get an exclusive invite to join us for ongoing consulting and access to private consulting, only available for DTS students.
Where do you want to be three months from now?
DESIGNED TO SCALE® METHOD DESIGNER RESULTS
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DESIGNED TO SCALE® METHOD DESIGNER RESULTS \\
The DTS METHOD CONDITIONAL MONEY BACK Guarantee
We stand behind this program because we know it works.
If you show up, take action, and implement what we teach, you’ll walk away with:
✔ A menu of well-defined, dream client-aligned services.
✔ Clear, profitable pricing that attracts the right clients.
✔ A structured process that keeps projects on track.
And if, after completing the program, you don’t have these results?
We’ll refund your investment.
Here’s how it works:
Complete the lessons, apply the strategies, and submit questions for the live consulting calls and in the community.
Complete the implementation activities.
Implement what you’ve learned inside your business.
If you’ve done the work above and still don’t have a clear menu of services, structured processes, and a profitable way to price your services? Simply show your work and submit your request within 7 days of the last day of the program. We’ll refund your investment.
Read the program terms & conditions here.
who’s behind the designed to scale® method?
Meet Katie
I’m Katie, and I’ve been helping interior designers build businesses that are profitable, sustainable, and client-focused since 2017.
I’ve worked alongside 350+ designers at every stage—from brand-new to scaling to seasoned. And I’ve seen the same roadblocks over and over again:
🚧 Unclear pricing that leaves money on the table.
🚧 Chaotic processes that let clients run the show.
🚧 Boundaries so blurred, you’re basically on-call.
So I built a repeatable framework that changes all of that.
Inside The Designed to Scale® Method, I give you the exact strategies that have helped interior designers reclaim their time, raise their rates with confidence, make better decisions, and build businesses they actually love running.
And, I’m doing it with a tenured design school professor - we actually DO KNOW what’s taught in design school.
Meet Gloria—Your Industry Insider
Gloria is a long-time practicing interior designer, college professor, and industry expert with a rare blend of real-world design experience and academic insight.
She’s spent years training hundreds of design students in both residential and commercial design at three different universities. There’s nothing she hasn’t seen.
Oh, and did I mention she holds a Master’s Degree in Interior Design from SCAD (aka the Ivy League of design) and a Ph.D.?
Translation: She 👏 Knows 👏 Her 👏 Stuff.
Gloria has been the behind-the-scenes brainpower behind many of our educational resources. And in The Designed to Scale® Method, she’s stepping into the spotlight—helping you refine your design business and presentations with expert-level precision.
We created this program because we know what’s possible for you.
I’ve seen these methods work firsthand with my former 1:1 clients and students. With the right pricing, services, and boundaries:
✔ You can stop working with bad-fit clients.
✔ You can raise your rates without fear.
✔ You can build a profitable business without running yourself into the ground.
AND WE’LL SHOW YOU EXACTLY HOW TO MAKE THAT HAPPEN.
The Designed to Scale® Method is for you if...
→ You’re side hustling…
You want to turn your side hustle into a real business—but you’re stuck figuring out how to price your work, attract great clients, and stand out in an industry full of more experienced designers.
→ You’re a few years in…
You’ve built your business—but instead of feeling like the CEO, you feel like you’re just taking orders and putting out fires. Clients dictate the process, you’re insecure about your pricing, and you don’t know what you don’t know.
→ You’re a seasoned pro…
Your design business is successful, but you’ve hit a revenue ceiling. You (and your team) are overworked, underpaid, and stretched too thin. You’re not looking for more work—you’re looking for better work, more clarity, and a business model that scales without burning you out.
This program is not for you if:
✖️ You’re looking for a magic bullet. This isn’t a “quick fix”—it’s a proven system that requires action.
✖️ You resist feedback and aren’t open to refining your process. Growth requires change. If you’re unwilling to adjust, this won’t work for you.
✖️ You’d rather say “yes” to every client than set boundaries. If you’re not ready to prioritize the right clients over just any clients, now’s not your time.
✖️ You thrive in chaos and prefer to “wing it.” If you love reinventing the wheel for every project, you won’t enjoy streamlining your process.
✖️ You’re planning to overhaul your branding and website mid-program. A full rebrand takes time and focus—time you’ll need to implement the strategies inside this program. Plus, your website and branding should come after you’ve refined your services, pricing, and ideal clients—which is exactly what we help you do in The Designed to Scale® Method.
✖️ You’re not ready to take ownership of your success. This program gives you the tools, but you have to implement them. No action = no results.
✖️ You haven’t worked with any clients yet and don’t have a business website or resale license.
FAQs
If you’re still thinking “What the FAQ?”, let’s get those questions answered.
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Each week will vary slightly based on the phase you’re in, but we recommend setting aside 2-4 hours per week.
We know you’re busy, so we’ve refined each aspect of this program to accommodate your busy schedule.
Lessons vary in length from 5 minutes to 30 minutes. You have the option to watch a video recording, listen to an audio recording, or read the text of the lesson yourself.
Group consulting calls are twice per month. These group calls are 1-1.5 hours long and take place on the 2nd and 4th Wednesdays of each month. You’ll pre-submit your question in advance for each call, so if you can’t show up live, you’ll receive a time-stamped replay with our response to your question. Quickly skim through the questions and find what you need.
Weekly Workload will depend on what you have in place. The necessary weekly time commitment on your part is difficult to estimate. It depends on the level and quality of business tools and processes you currently have in place. Newer business owners may find they need to dedicate more time to weekly implementation activities.
To be honest, you don’t really have time to not invest in your client experience. The longer you put it off, the more trouble you’ll get yourself into by working with less than ideal clients in a way that feels out of control because you have no process.
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You’ll have access to the Dakota Design Company team and Katie during the twice monthly Happy Hour calls and every week in the private community.
The DDC team will be in the private community so you can ask questions and get support as it relates to your services, pricing, processes, client and business challenges.
If you show up to the Happy Hours, you’ll get answers to your questions and depending on how many designers attend each session, you may have more time to ask additional questions. You’ll be able to submit your questions anonymously so Katie can answer them during Happy Hour group calls.
However, 1:1 private email support and 1:1 private calls with Katie are not included in the program.
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Where do I start!!??
This isn’t a course or do-it-yourself program. It’s my tried-and-true proprietary framework I’ve used with over 100+ 1:1 clients and 250+ alumni.
I also hired an instructional designer to make the lessons digestible and easy to implement. And, Gloria from my team is a certified interior designer AND tenured interior design professor who teaches interior design at the college level and she puts her red pen to e.v.e.r.y.t.h.i.n.g we put out there for designers.
We pulled out all the stops!
You’ll have access to my systems team to ask your software questions as you implement, and you’ll have access to Gloria, our in house tenured professor and certified interior designer, in the private community.
We also go beyond full service design and discuss structuring, pricing, and creating processes for all services typically offered by designers so you can create an offer portfolio to meet the needs of several client types.
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No. Client experience templates and contract templates are not included.
For two reasons:
01: Because this program teaches ALL the services offered by designers, our client experience templates aren’t included.
02: We know many designers already have contracts and templates in place.
Our Business Blueprint (SOPs & Financial Toolkit), Proposal Template, Design Presentation Template, and Offboarding Questionnaire are included as well as other program specific resources.
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A curated collection of templates and resources will drop with each lesson.
A majority of the SOPs, tools, and calculators from the Business Blueprint are included, plus additional DTS Method specific ones. The following templates are included in the program:
Design Fee Pricing Calculator
Price Per Square Foot (PPSF) Calculator
Design Hours Project Estimator
Sample Scopes of Work
Discovery Phase SOP Template
Project Assessment Tool
Project Profitability Planner
Discovery Call Questions List
Client Dashboard Template in Asana
Proposal Template (Canva)
Capacity Calculator
Industry Wide Design Service Timelines
Sample Full-Service Furnishings Task List
Onboarding Checklists by Service
Onboarding SOP Template
Client Gifting Guide
Furniture Budget Tracker
Design Presentation SOP Template
Design Presentation Best Practices Guide
Design Presentation Template (Canva)
Design Management Software Comparison Chart
Vendor List Template
Install Day SOP Template
Referral Request Email Template
Offboarding Feedback Form Template
Offboarding SOP Template
Valued at over $1,500
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Yes, completion of this course can count toward CEU requirements for renewing your state's Certified Interior Designer or Registered Interior Designer status or fulfilling your NCIDQ certificate renewal.
At the end of this program, we will provide a Certificate of Completion for 14 hours of structured study coursework (one hour per weekly instruction, although your time investment will likely be greater).
As the program content focuses strongly on the client experience and the delivery of skilled professional services, it fulfills the requirements for health, safety, and welfare (HSW) subject matter.
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We’re no longer offering 1:1 implementation services, and if/when we do in the future, only DTS grads will have access.
That means graduating from The Designed to Scale® Method is the only way to:
✔ Get priority access to any future 1:1 opportunities.
✔ Be invited into our alumni program, The Studio.
✔ Book private consulting calls with Katie.If you're serious about streamlining your business, raising your rates, and attracting better clients, DTS is your next step.
Waiting for a 1:1 opening that may never come? Not the move.
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This is a step-by-step online program with 14 weeks of live guidance and support from me, my in-house certified interior designer and tenured professor, and my team.
I know you are busy and need flexibility.
The program is broken into phases and we recommend going through them in order as your schedule allows.
The lessons can be watched, listened to, or read, however and whenever you learn best.
Each lesson will build on the last, so we expect you to complete the lessons and implementation activities in order before moving ahead.
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This program is geared toward designers with experience working with clients and selling their services.
If you are brand new to the interior design industry, haven’t launched your business, and haven’t yet worked with clients, we recommend first checking out our Design Business Foundations program.
Please email gloria@dakotadesigncompany.com to find out which program we recommend for you.
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I fully believe in the power of this program (I’ve done this 1:1 with over 100 designers and in the group format with 160 students). However, if we mutually agree before the program start date of 2/9 that the program is not a good fit, we will provide a refund less a $500 administrative fee.
We also offer a conditional money back guarantee. In order to be considered, you must watch all lessons, submit questions for the Happy hour calls, show proof of work completed and your best efforts to achieve results. Upon determining that a refund will be given, we will notify our payment processor to issue the refund, less a $500 administrative fee.
If you don’t watch the lessons, join the Happy Hour calls and ask questions, or complete the implementation activities, your request for a refund will not be considered.
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IF YOU HAVE PURCHASED THE BUSINESS BLUEPRINT SOPS, WE WILL APPLY THAT PURCHASE TOWARD YOUR ENROLLMENT FEES. PLEASE EMAIL SUPPORT@DAKOTADESIGNCOMPANY.COM FOR ASSISTANCE.
If you’ve purchased the client experience or contract templates, great! These are not included in the program and this simply means you’ll be one step ahead when it comes to designing your process.
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Yes! If you have a business partner/co-founder or an operations manager who is a W2’d employee, they can join at no additional cost. Once you enroll, simply let us know and we’ll provide them with access to both the curriculum and the community, so they can learn alongside you and help implement everything effectively in your business.
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The program starts on February 9th.
Lessons for each phase of the program will be available on demand on 2/9.
Group Consulting Calls will take place on the 2nd & 4th Wednesdays of each month.
The fourteen weeks of support via group calls and the private community begins on 2/9/2026.
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I want this to be a good fit for you, and I am happy to answer any questions you have.
Email us with your situation at support@dakotadesigncompany.com, and we’ll give you our personal recommendation.
You Could Try to Figure This Out on Your Own … But At What Cost?
💸 Lost Revenue: You think you're charging enough because some people say yes. But are you? Without a pricing strategy, you have no clue how much money you're leaving on the table. Could be hundreds. Could be thousands. And the worst part? You won’t even know until it’s too late.
⏳ Wasted Hours on Non-Essential Work: You’re not just working hard—you’re working extra hard on things that don’t actually matter. The extra options. The extra tweaks. The extra time spent making things "perfect" when your client would’ve been thrilled five hours ago.
🚩 Bad-Fit Clients: The ones who haggle. The ones who ghost. The ones who text at 9 p.m. because they "just saw something cute on Instagram." When you don’t have a clear process, you attract clients who walk all over you.
🔥 Burnout & Overwhelm: Projects stretch on forever. Clients ignore timelines. Your inbox? A black hole of "quick questions" that steal your whitespace and family time. And the kicker? You did this to yourself.
So yeah, you could keep trying to DIY this—scouring YouTube, hoarding free PDFs, stitching together advice from a hundred different places.
Or—you can join The Designed to Scale® Method and get everything in one place, in order.
Wait to sign up, and you’ll be stuck in chaos and indecision—while other designers are:
✔ Raising their rates without second-guessing.
✔ Booking premium clients with ease.
✔ Running a business that supports their life and lets them focus on design.
And you? You’ll still be:
❌ Wondering if you’re charging too much—or not enough.
❌ Drowning in emails and “quick changes” that steal your time.
❌ Saying yes to bad-fit clients because you need the project.
Another week/month/year of that? No thanks.
You deserve a profitable, sustainable, fulfilling design business—one that works for YOU.
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