Ouch! How to Recover After Making a Mistake on a Client’s Interior Design Project

Made a Mistake on a Client Project? Here’s How to Recover—Without Losing Trust (or Your Reputation).

It happens. You drop the ball on a client’s interior design project, and now you have to own up to it. The difference between keeping that client’s trust—or losing them forever—comes down to how you handle the mistake.

Most designers panic, shift blame, or avoid the conversation altogether. But the right approach? It actually strengthens client relationships and sets you apart as a true professional.

In this post, I’m breaking down:

• The 8-step framework for handling mistakes with confidence

• How to prevent a small error from turning into a major issue

• What to say (and what not to say) when owning up to a mistake

Mistakes don’t define your business—how you handle them does.

Want to know the best way to recover from a client issue and prevent future problems? Join The DTS Files to unlock the full post.