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Welcome to The DTS Files for Interior Designers

The DTS Files is a premium content hub for interior designers who want to grow their businesses with expert-backed strategies, real-world consulting insights, and proven frameworks.

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ACTIONABLE BUSINESS STRATEGIES

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MEMBERS-ONLY ARTICLES PUBLISHED WEEKLY

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PRIVATE LIBRARY OF EXPERT INSIGHTS & ADVICE FOR INTERIOR DESIGNERS

| ACTIONABLE BUSINESS STRATEGIES I MEMBERS-ONLY ARTICLES PUBLISHED WEEKLY | PRIVATE LIBRARY OF EXPERT INSIGHTS & ADVICE FOR INTERIOR DESIGNERS

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PRICING, CLIENT EXPERIENCE, PERSONAL, SYSTEMS & OPS Katie McFarlan PRICING, CLIENT EXPERIENCE, PERSONAL, SYSTEMS & OPS Katie McFarlan

Seven Traits of Confident Interior Designers (That Have Nothing to Do with Being Extroverted or Perfect)

They’re not louder. Not flashier. But they’ve built businesses that back them up—and it shows.

In this new article, I’m breaking down the seven specific traits I see time and time again in the most confident interior designers (and how you can work your way toward having them). 

Quiet confidence? Sign.me.up!

Join me inside The DTS Files for insights based on my work with hundreds of interior design businesses.

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DEAR DAKOTA, PRICING, CLIENT EXPERIENCE Katie McFarlan DEAR DAKOTA, PRICING, CLIENT EXPERIENCE Katie McFarlan

Ways Interior Designers Can Generate Revenue from Window Treatments

Ever feel like you’re leaving money on the table with window treatments?

If you’ve wondered how to turn them into a profitable (and seamless) part of your design business, this one’s for you. I’m breaking down five ways to sell them, the risks you need to watch for, and where the real revenue is hiding.

Join The DTS Files for my advice.

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CLIENT EXPERIENCE Katie McFarlan CLIENT EXPERIENCE Katie McFarlan

How to Stop Clients from Derailing Their Own Project (Without Feeling Like the Bad Guy)

Let’s be honest: most client chaos isn’t intentional.

It’s not that your interior design clients WANT to make your life harder or slow their project down.

They just want to make sure their project turns out as great as it possibly can. And they, more often than not, simply don’t know how the process works or what is normal/not normal.

And what happens when they don’t know?

  • They go rogue and start shopping on their own, sending you ideas to “help you”.

  • Or they delay approvals because they’re waiting for their sister or best friend to weigh in.

  • Or they suddenly want to be looped in on every single update and delivery schedule, micromanaging the very process they hired you to handle for them.

Sound familiar?

The truth is interior design clients unknowingly derail their own projects all the time. And unless you set expectations clearly from the start, the entire experience can turn from elevated to exhausting. 

Fast.

The good news?

It’s almost 100% avoidable. (When is it NOT avoidable? When you’re letting bad fit clients infiltrate your pipeline.)

Here’s how to keep your clients in check (for lack of better words) while making them feel totally supported throughout the entire process. Or, as I like to say, “How you can make Nos sound like YESes.”

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CLIENT EXPERIENCE Katie McFarlan CLIENT EXPERIENCE Katie McFarlan

Proposal vs. Contract: Why Sending Both Together Prevents Client Confusion

When presenting your design fees to a potential interior design client, do you send the proposal first and the contract later? Or do you send everything at once so they have all the details before signing?

Some interior designers separate these steps. Some do them at the same time. Some send a contract out later, like mid project (🙀). Others don’t use a contract at all (🙈).

Obviously—the last two? NOT good strategies.

If you want a process that protects your business, builds trust, and keeps projects running smoothly, the proposal and contract go hand-in-hand.

PS: I’m not an attorney and this is not legal advice. This is based on my experience working 1:1 with over 100 interior design businesses.

Keep reading for my advice on when to send these two documents.

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ACCESS A PRIVATE LIBRARY OF EXPERT ADVICE for INTERIOR DESIGNERS

My strategies have shaped the way thousands of interior designers and luxury service providers do business.

Inside The DTS Files, you’re getting the original insights straight from the source. Tested, refined, and backed by my experience working with 100+ design firms.

And because this is a members-only space, I can go deeper than ever before, sharing the real strategies that help designers build profitable, sustainable businesses with confidence.

HEAR FROM SOME OF OUR MEMBERS:

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PRICING PLAYBOOK for INTERIOR DESIGNERS

The Complete Guide to Pricing Your Design Services

Grab my pricing playbook, The Complete Guide to Pricing your Interior Design Services, to learn:

  • the six most common pricing models for designers

  • who each one is best for, and

  • how to know if your pricing model is broken

NEED BUSINESS SUPPORT ASAP?

SHOP TEMPLATES

Plug-and-play templates, questionnaires, processes, and guides for interior designers who want to stop reinventing the wheel with every new project.

The Design Library helps you streamline client communication, set clear expectations, and protect your time—so you can spend less time in your inbox and more time designing. Inside, you’ll find:

✔ Professionally written client emails and marketing guides for every step of the process.
✔ SOPs to standardize service delivery and create a seamless, high-end experience.
✔ Contract templates with sample scopes to protect you, your team, and your clients.

What took me years to refine can be in your inbox in minutes.

Katie McFarlan Dakota Design Company Premium Client Process templates for Interior Designers

*for interior designers only, not interior design business coaches, consultants, mentors, strategists.

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SHOP WORKSHOPS & TRAININGS

Learn from me and my team (comprised of industry experts and educators) all the things they don’t teach in design school. And we know because two of the women on my team went to interior design school and are professors!

After consulting with and doing hands-on implementation for over 100 interior design business owners, I’ve seen what works (and doesn’t) across every business model imaginable. We are familiar with various software types, team structures of 1 to 20, and the challenges that are coming, whether you’re on your way to your first $100,000 or already making multiple millions.

On-demand and live step-by-step trainings for your busy schedule.

Katie McFarlan Dakota Design Company Premium Client Process templates for Interior Designers

*for interior designers only, not interior design business coaches, consultants, mentors, or strategists.

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COMPLIMENTARY QUIZ FOR INTERIOR DESIGNERS

You don’t need to overhaul everything. You just need to fix the right thing.

This 2-minute quiz will help you identify what’s holding you back and how to fix it.

JOIN 16,000 DESIGNERS EVERY FRIDAY

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Proven strategies and tools to streamline and elevate your interior design business.