The Biggest Client Onboarding Mistakes Interior Designers Should Avoid

Are You Making These Costly Onboarding Mistakes? Here’s How to Fix Them.

If your client onboarding process feels clunky, inconsistent, or overwhelming, you’re not alone. Many interior designers know their onboarding isn’t as polished as it should be—but they don’t realize how much it’s actually costing them in client confidence, referrals, and repeat business.

A seamless, professional onboarding process doesn’t just make things easier—it sets the tone for the entire project. 

But most interior designers make at least one of these 9 common mistakes—and it’s holding their business back.

In this post, I’ll share:

  • The biggest onboarding red flags that can lead to unhappy clients

  • Why a slow or disorganized start can kill trust before the project even begins

  • How to set up an effortless, repeatable onboarding system that works for every project

Want a polished, high-end client onboarding experience without starting from scratch? Join The DTS Files to access the full post—and learn how our Client Experience Templates can transform your process in minutes. 

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How to Show Up like an Expert With Your Interior Design Clients

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How to Make it Easy for Interior Design Clients to Work with You