Image 1 of 6
Image 2 of 6
Image 3 of 6
Image 4 of 6
Image 5 of 6
Image 6 of 6
The Emerson – Complete Client Experience System for Full Service Designers (Email & Canva Templates)
ALL THE DETAILS BELOW
Save $600 when you bundle our best selling templates for full service designers with the Emerson Complete. Includes 11 Professionally Written Canva Templates, 63 Email Templates, and 2 Questionnaires!
Are you tired of recreating the wheel with every new project? Are you buried in your inbox responding to client emails with no time left for design? Are you never closing out your projects? Are you spending lots of time managing sticky client situations and having tough conversations?
The Complete Luxury Client Experience system gives you everything you need to take your clients seamlessly from first inquiry all the way to final installation and post project check ins.
Reduce questions and confusion by providing your clients with all the information they need up front. They’ve most likely never done this before OR they’ve never worked with someone who has an amazing process like you do.
This system will set the standard for what they can expect and how to make the most of their time with you. Your clients and team will love it, and you’ll notice a difference immediately: more confidence, less questions, happier clients who trust you, and a clear process for doing the design work you love.
Templates and emails are completely written with highlighted areas to indicate where you should fill in your business specific information (like your prices, contact information, timeline, etc.). Use only the documents that are applicable to your process!
WHAT’S INCLUDED
-
Our professionally written Canva investment guide for full service interior designers includes the following 16 pages:
Thank you
Mission
Team
Becoming a client (2 pages)
Process (3 pages)
Investment
Budget
Testimonial
Communication
FAQs (2 pages)
Next steps
-
Our professionally written Canva consultation guide for full service interior designers includes 3 pages and is perfect for sharing with potential clients to help them prepare for your scope-gathering consultation.
-
Our professionally written Canva Proposal Template for interior designers includes the following 18 pages:
Cover
Thank you
Benefits of choosing your company
Team introduction
Testimonial and portfolio pages
Signature process overview
Project timeline
Project goals
Fill in the blank scope of work pages
Investment details
Frequently asked questions
Next steps with a call to action
-
Our professionally written Canva welcome guide for full service interior designers includes the following 17 pages:
Welcome
Meet the team (2 pages)
The process (4 pages)
Project timeline overview (1 page)
Communication
Revisions process
Budget and fees
Project guidelines (2 pages)
FAQs
Next steps
-
Our professionally written design feedback/revisions guide is great to send to clients after their presentation so they can leave you productive and clear feedback.
-
Our professionally written What to Expect Canva guides for full service interior designers allow you to prepare your clients for any work being done in their home. The five guides include:
What to expect when ordering window treatments (5 pages)
What to expect when having your home painted (5 pages)
What to expect when having wallpaper installed (5 pages)
What to expect when working with a receiving warehouse (6 pages)
What to expect for your installation day (7 pages)
-
Our professionally written Canva Closing Guide for full service interior designers includes the following 13 pages:
Product warranties
Product care instructions
Invoices
Paint schedule
Designer resources
Future projects
Feedback
-
Our professionally written, customer-focused email templates for full service designers include the following 63 email templates:
Initial inquiry email
Discovery call confirmation + reminder email
Discovery call recap- good fit
Discovery call recap-not a good fit
Consultation confirmation + reminder email
Consultation recap email
Proposal email
Response to client who wants to negotiate proposal
Follow up emails for no response (3)
Welcome onboarding email
Design details received email
Kick off meeting reminder email
Kick off meeting recap email
Concept design presentation what to expect email
Concept design presentation recap email
Trade day email
Final design presentation what to expect email
Final design presentation day recap email
Design approval emails (2)
Payment received email
Project status update email
Construction phase email
Schedule installation day email
Installation day what to expect email
Installation day recap email
Project wrap-up email
Project complete + testimonial request email
Testimonial received email
Referral request email
Post project connection emails (3)
“We don’t share our sources” response to non-clients
Reminder to client to request revisions
Client wants revisions out of scope
Project pause (by designer)
Client goes MIA email
Client comes back after being MIA email
Client’s design fee invoice is late
Client is communicating outside of scope
Client requests work outside of scope
Rate increase
Rein the client in
Client wants you to manage retail purchases
Client purchased on their own
Client micromanages
Client asks for vendor names
Client wants to sit on furniture
Client asks to see your invoices
Client requests YOUR designer “discount”
Client wants a refund
Remind clients to trust the process
Client is distracted
You need to fire a client
Remind client you are not a GC
Client is sourcing on their own after you presented the design
Prepare clients for monthly design fee billing
-
Enjoy two fillable Google Form questionnaires to elevate your onboarding and offboarding process.
Design Style Questionnaire
Feedback Questionnaire
Delivered in Google Form format.
-
When you purchase our templates, you’ll receive the following resources to help you get everything up and running in no time!
My favorite software tools
Tech resources and tutorials for using your files
Tips for elevating your process
A video tutorial for using Canva
A video tutorial for using the Google Forms
A video tutorial for using the emails
-
When you purchase from The Design Library, you unlock the following bonuses:
Lifetime updates to the product at no additional charge
Access to our complimentary Dubsado and HoneyBook courses with purchase, if applicable
Access to my support team
WHAT YOU’LL NEED
A free Canva account
An email account
TERMS OF USE
The Client Experience Templates are intended for unlimited use by one person (the Purchaser). The Purchaser cannot resell, duplicate, share, copy, distribute, create derivative works, or offer the templates or any related materials to any third party or marketplace without express written consent from Dakota Design Company, LLC. Dakota Design Company, LLC retains title and ownership of all items included in this template. Dakota Design Company, LLC reserves the right to take action against you if you violate the terms of use. By purchasing these templates, you agree to our Terms of Use.
If you are not an interior designer but offer services to interior designers and would like to use these with your clients, a commercial license is required. Please email katie@dakotadesigncompany.com to inquire about pricing and availability.
RETURN POLICY
Due to the instant and digital nature of this product, there are no refunds.
TESTIMONIALS
Check them out here.
PHOTOS
The photos shown in the images are stock photos and are not included with the purchase of the templates. We recommend using your own portfolio photos or purchasing stock images to personalize the templates.
FAQS
Check out our FAQ page here.
NEED HELP?
Want to make sure this system is right for you? Chat with me here.
