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Are you tired of recreating the wheel with every new project? Are you buried in your inbox responding to client emails with no time left for design? Are you never closing out your projects? Are you spending lots of time managing sticky client situations and having tough conversations?
The Client Email Templates for Full Service Interior Designers give you everything you need to take your clients seamlessly from first inquiry all the way to final installation and post-project check-ins.
Reduce questions and confusion by providing your clients with all the information they need up front. They’ve most likely never done this before, or they’ve never worked with someone who has an amazing process as you do.
This system will set the standard for what they can expect and how to make the most of their time with you. Your clients and team will love it, and you’ll notice a difference immediately: more confidence, fewer questions, happier clients who trust you, and a clear process for doing the design work you love.
WHAT’S INCLUDED
63 professionally written email templates covering the full service interior design process
Emails delivered in a Google document, ready to customize and send
Tips, resources, and tools to elevate your client experience
Design Library customer bonuses, lifetime updates, and access to support
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Initial Inquiry & Consultation Phase
Initial inquiry email
Discovery call confirmation + reminder email
Discovery call recap - good fit
Discovery call recap - not a good fit
Consultation confirmation + reminder email
Consultation recap email
Proposal email
Response to client who wants to negotiate proposal
Follow up emails for no response (3)
Onboarding Phase
Welcome onboarding email
Design details received
Kickoff meeting reminder email
Kickoff meeting recap email
Design & Presentation Phases
Concept design presentation what to expect email
Concept design presentation recap email
Trade day email
Final design presentation what to expect email
Final design presentation day recap email
Design approval email (2)
Project Management Phase
Project status update
Construction phase email
Monthly design fee billing prep
Communicating outside of scope
Client goes MIA / comes back
Project pause
Installation & Closeout Phases
Schedule installation
Installation day what to expect + recap
Project wrap-up
Project complete + testimonial request
Referral request
Post-project connection emails (3)
Boundary Setting & Difficult Situations
Client wants revisions out of scope
Client micromanages
Client asks for invoices
Client requests your discount
Client wants a refund
You need to fire a client
Remind client you are not a GC
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Emails are delivered in an easy-to-edit Google document
Receive a video tutorial for using the emails
Get tech resources and tips for incorporating these emails into your day-to-day processes
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These emamils templates are part of The Emerson Complete Client Experience System for full-service interior designers.
If you purchase the email templates now and later decide to upgrade to the full system, we’ll apply the full price of this product toward your Emerson Complete Client Experience System purchase.
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With your purchase, you’ll also receive:
My tips for an elevated experience
Resources for a streamlined client experience
Design Library customer savings
One year of access to The DTS Files ($150 value)
Updates for the life of the product
Access to our support team
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Our email templates are plug-and-play. All you’ll need to access them are:
An email account
A free Google Drive account
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The Client Experience Templates are intended for unlimited use by one person (the Purchaser). The Purchaser cannot resell, duplicate, share, copy, distribute, create derivative works, or offer the templates to any third party or marketplace without express written consent from Dakota Design Company LLC. Dakota Design Company LLC retains title and ownership of all items included in this template. Dakota Design Company LLC reserves the right to take legal action against you if you violate the terms of use.
***If you are NOT an interior designer but offer services, consulting, coaching, marketing, set up, implementation, education, or some other service to interior designers, a commercial license is required. Please email katie@dakotadesigncompany.com to inquire about pricing and availability.
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Due to the instant and digital nature of this product, there are no refunds or returns.
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