Streamline Your Client Experience Part 2 with Home Designer Marketing

CLIENT EXPERIENCE

Mar 18

Written By Katie McFarlan

We had so much fun, we’re back for part two! I had another opportunity to chat with Debra Scarpa from Home Designer Marketing to pick up where we left off in our conversation about boundaries designers can implement in their businesses. **You can catch the first part of this conversation here**.

Below you can watch a recording of the webinar where we discuss onboarding, proposal process tips, setting boundaries, ways to ask for feedback, and so much more.

Watch the Webinar Below:

WATCH HERE

We talk through these questions:

Question one: What mistakes do you see designers making when a project first starts?

Question two: How do you recommend interior designers improve their business’s design process?

Question three: How do you recommend interior designers set boundaries with their clients?

Question four: What mistakes do you see interior designers making when finishing a project?

Question five: How does having a well-established client experience in place set a business apart from its competitors?

Question six: How can having a well-designed process for delivering your services impact your revenue?

Listen to the conversation here.

The Client Experience Blueprint

To help you kick start streamlining your client experience, you can download my Client Experience Blueprint, which walks you through the key pieces you should have in place at each phase of your process to make the most impact. It will also help you identify gaps in your process to improve them. Download the free blueprint below.

Start building a strong client experience through streamlined processes, smooth backend operations, and clear expectations so you can run your business in a sustainable and professional way. Don’t forget to check out my top client facing processes for interior designers.

Talk soon!