The Best Software for a Luxury Interior Design Client Experience

Mar 3

Updated October 2023

After creating customized client experience systems for luxury interior designers and wedding planners for years, I’ve compiled a list of a few of the best software for creating and implementing a luxury client experience.

Loom for interior designers

I recommend Loom to my interior designers and wedding planners to record videos for their clients. I especially love using this when sending proposals, welcoming a new client to your business, explaining something complex that doesn’t need a call, and sending design presentations. During slow times in the planning process, you can send a quick video to say hello to clients and let them know you’re still working on their project and thinking of them even though it’s quiet on your end.

Read this post for more tips on elevating your client experience with Loom.

Acuity for interior designers

I recommend Acuity as my scheduler of choice. Set appointment types for your most frequent calls. For most clients, at a minimum, they’ll have 1) inquiry calls and 2) client calls. This makes a seamless experience for your clients and removes all the back-and-forth emails to find the perfect date. Spend a few extra minutes setting up your confirmation and reminder emails and let Acuity act as your personal assistant for just $15/month.

PRO TIP: Schedule just two days and blocks of time for taking calls and kickoff meetings.

My favorite software for a luxury client client experience Loom Honeybook Squarespace Dakota Design Company Operations Consulting for Interior Designers

Squarespace for interior designers

After working on a few different website platforms, Squarespace is my absolute favorite. I love using hidden pages to build out client welcome pages and feedback pages. If you have a design to present, you can create it on a hidden page and send it to your client for their review with a feedback form embedded right below. Check out the tutorials here. On brand and SO easy to duplicate for each new design you present.

HoneyBook for interior designers

I recommend HoneyBook as a user-friendly CRM for sending proposals and contracts and collecting payment digitally without having to print, sign, and scan back contracts. This barely touches the surface of what it can do, but you can quickly streamline and automate the proposal phase of your client experience process.

Grab our Honeybook Smartfile Proposal Template for Interior Designers here.

For 50% off your first year of HoneyBook PLUS our complimentary Guided Honeybook Setup course, you can sign up by clicking here. Please note: the Honeybook discounts change throughout the year, so maybe different when you click the button. If you sign up through my link, I may receive a small referral fee at no additional cost to you. I only recommend software I personally use in my own business or in my clients’ businesses.

Honeybook for interior designers to streamline their client process Dakota Design Company Operations Consulting for Interior Designers

If you’re ready to have a client experience that attracts and retains luxury clients AND gets you out of your inbox, click here to check out the Client Experience Templates for Interior Designers.