Welcome to The DTS Files for Interior Designers

The DTS Files is a premium content hub for interior designers who want to grow their businesses with expert-backed strategies, real-world consulting insights, and proven frameworks.

Want full access? Subscribe now to unlock all premium content.
Already a member? Log in, then scroll down to the blog to read.

|

ACTIONABLE BUSINESS STRATEGIES

I

MEMBERS-ONLY ARTICLES PUBLISHED WEEKLY

|

PRIVATE LIBRARY OF EXPERT INSIGHTS & ADVICE FOR INTERIOR DESIGNERS

| ACTIONABLE BUSINESS STRATEGIES I MEMBERS-ONLY ARTICLES PUBLISHED WEEKLY | PRIVATE LIBRARY OF EXPERT INSIGHTS & ADVICE FOR INTERIOR DESIGNERS

CLIENT EXPERIENCE, PERSONAL, PRICING Katie McFarlan CLIENT EXPERIENCE, PERSONAL, PRICING Katie McFarlan

Interior Designers: Please Stop “Charging What You’re Worth”

Why ‘Charge Your Worth’ Is the Worst Pricing Advice Ever

If you’ve ever been told to “charge what you’re worth,” I need you to throw that advice straight into the trash.

Here’s why: Your worth is priceless—but pricing your services? That requires actual strategy.

In this article, I’ll share:

  • The biggest pricing mistakes designers make (and how they’re costing you thousands).

  • The real factors that determine pricing (hint: it’s both art and science).

  • The simple yet powerful shift that makes it easy to confidently present high-end proposals.

  • What to track to ensure your pricing is backed by data, not emotions.

If you want to stop second-guessing your prices and start charging rates that reflect the real value of your work, join The DTS Files to unlock the full post.

Read More
CLIENT EXPERIENCE, SYSTEMS & OPS Katie McFarlan CLIENT EXPERIENCE, SYSTEMS & OPS Katie McFarlan

What is a Receiving Warehouse, and Why your Interior Design Business Needs One

Receiving fees, storage, white glove delivery, assembly, inspection, EEK! What does this all mean?

For some of our interior designer clients, the thought of finding and using a receiver is enough to make them not want to deal with buying and selling goods. But once you have a good receiver, it can make all the difference in your ability to source custom items, generate revenue from product sales, and have the ability to control the end result for those magazine worthy images. 

But how does a receiver even work? Who pays for it? Can you ship stuff direct?

Join The DTS Files for my advice and insights.

Read More
CLIENT EXPERIENCE, PRICING Katie McFarlan CLIENT EXPERIENCE, PRICING Katie McFarlan

Tips for Pricing Your Interior Design Services

Pricing your services as an interior designer can be one of the hardest parts of running a business—especially when creative work, project management, vendors, and unpredictable timelines are all in the mix. But here’s the thing: pricing shouldn’t feel like a guessing game.

In The DTS Files, I’m breaking down:

  • The biggest mistake designers make when pricing their services (and how to fix it).

  • How to price based on data (not fear), so you can confidently present fees to clients.

  • What you should track to uncover hidden profit opportunities in your business.

  • Why “charge what you’re worth” is the worst advice—and what to do instead.

Your business can be wildly profitable when you know how to price your services correctly. If you want to set fees that reflect your expertise without overworking yourself into the ground, join The DTS Files to unlock this article and my advice.

Read More
CLIENT EXPERIENCE Katie McFarlan CLIENT EXPERIENCE Katie McFarlan

Your Contact Form STINKS (and 6 ways to fix it)

If your discovery calls are not productive or it takes WEEKS to get someone to even book a call, your contact form is likely the problem. A poorly structured form can scare away potential clients, waste your time, and attract the wrong inquiries. But with a few strategic tweaks, you can streamline your process before you even hop on a call.

Inside The DTS Files, I’m sharing:

  • Why people might not even be filling out your form at all

  • What NOT to ask in your contact form—these questions are scaring off potential clients.

  • The formatting mistake that makes your form frustrating to fill out.

  • The step 98% of luxury service providers completely miss.

Your contact form should qualify leads, not drive them away. Want the exact steps to fix yours? Join The DTS Files today to unlock the full post.

Read More
CLIENT EXPERIENCE, DEAR DAKOTA, PRICING Katie McFarlan CLIENT EXPERIENCE, DEAR DAKOTA, PRICING Katie McFarlan

Dear Dakota Series | How to Get A Budget from Interior Design Clients

Dear Dakota,

How do you handle clients who refuse to give you a budget, despite explanations and an initial design presentation?

This week’s Dear Dakota question comes from an interior designer who’s struggling to get a budget from clients—even after the initial design presentation. Talk about frustrating!!!!!!!

If you’ve ever felt stuck in this situation, you’re not alone. Budget conversations can be tricky for a lot of the interior designers I talk to.

Join The DTS Files for my advice and insights.

Read More

ACCESS A PRIVATE LIBRARY OF EXPERT ADVICE for INTERIOR DESIGNERS

My strategies have shaped the way thousands of interior designers and luxury service providers do business.

Inside The DTS Files, you’re getting the original insights straight from the source—tested, refined, and backed by my experience working with 100+ design firms.

And because this is a members-only space, I can go deeper than ever before—sharing the real strategies that help designers build profitable, sustainable businesses with confidence.

HEAR FROM SOME OF OUR MEMBERS:

Not Ready to Subscribe? Start here.

PRICING PLAYBOOK for INTERIOR DESIGNERS

The Complete Guide to Pricing Your Design Services

Grab my pricing playbook, The Complete Guide to Pricing your Interior Design Services, to learn:

  • the six most common pricing models for designers

  • who each one is best for, and

  • how to know if your pricing model is broken

NEED BUSINESS SUPPORT ASAP?

SHOP TEMPLATES

Plug-and-play templates, questionnaires, processes, and guides for interior designers who want to stop reinventing the wheel with every new project.

The Design Library helps you streamline client communication, set clear expectations, and protect your time—so you can spend less time in your inbox and more time designing. Inside, you’ll find:

✔ Professionally written client emails and marketing guides for every step of the process.
✔ SOPs to standardize service delivery and create a seamless, high-end experience.
✔ Contract templates with sample scopes to protect you, your team, and your clients.

What took me years to refine can be in your inbox in minutes.

*for interior designers only, not interior design business coaches, consultants, mentors, strategists.

SHOP WORKSHOPS & TRAININGS

Learn from my team (comprised of industry experts and educators) and me all the things they don’t teach in design school. And we know because two of the women on my team went to interior design school!

After consulting with and doing hands-on implementation for over 100 interior design business owners, I’ve seen what works (and doesn’t) across every business model imaginable. We are familiar with various software types, team structures of 1 to 20, and the challenges that are coming, whether you’re on your way to your first $100,000 or already making multiple millions.

On-demand trainings for your busy schedule.

*for interior designers only, not interior design business coaches, consultants, mentors, or strategists.

JOIN 16,000 DESIGNERS EVERY FRIDAY

Proven strategies and tools to streamline and elevate your interior design business.

COMPLIMENTARY QUIZ FOR INTERIOR DESIGNERS

Feeling stretched thin in your design business?

You’re busy—but is your business actually working for you? If you’re constantly putting out fires and second-guessing what to focus on next, this 2-minute quiz will show you exactly where to start.