How Interior Designers Can Use Honeybook’s Appointment Scheduler to Improve Their Client Experience in less than 10 minutes
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The client experience starts the second someone reaches out to your firm. If getting information from you or trying to schedule that first call feels like pulling teeth, your potential client is going to assume the entire project will feel that way. And that means they’ll think it will be an expensive and stressful process.
No thanks!
One of the simplest ways to fix this? Use a scheduling tool.
Watch the video below to see how you can use scheduling software to create a high-touch, streamlined client experience. I’m showing you how to do it in HoneyBook (my fave).
Why Using a Scheduler Matters
Your clients are already stressed. Their home isn’t working, the layout is off, the furniture is embarrassing, construction is possibly looming. The last thing they need is a clunky process to get started with you.
When scheduling is simple, it sends a clear message: we care about your time, we want your project, and we have a buttoned-up process because we’ve done this before.
And it saves hours of admin work. No back-and-forth emails. No “does this time still work?” chaos. Just a polished, professional first step. #goals
Inside the video, you’ll learn:
The appointment types every interior designer needs.
The scheduling mistake I see designers make all the time.
What confirmation emails and reminder emails tell your clients
How this single step will differentiate you from your competitors
There are plenty of scheduling tools out there. I used Acuity for years and loved it. Today, I recommend HoneyBook because it pulls everything into one place: scheduling, contracts, invoices, payments, email communication, onboarding, offboarding, waitlists, etc.
Remember: Clients are investing a lot with you. Emotionally and financially. The best thing you can do is remove any unnecessary hurdles.
A scheduler is one of the easiest ways to do that. It shows clients that working with you will be seamless from the very beginning.
Once you set it up, it will run in the background forever.
If you want to elevate your process and shave hours of admin work off your plate, check out HoneyBook here.
*Note, I’m an affiliate for HoneyBook and may receive a small commission if you sign up through my link. I only recommend products I use and love.
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