Welcome to The DTS Files for Interior Designers

The DTS Files is a premium content hub for interior designers who want to grow their businesses with expert-backed strategies, real-world consulting insights, and proven frameworks.

Want full access? Subscribe now to unlock all premium content.
Already a member? Log in, then scroll down to the blog to read.

|

ACTIONABLE BUSINESS STRATEGIES

I

MEMBERS-ONLY ARTICLES PUBLISHED WEEKLY

|

PRIVATE LIBRARY OF EXPERT INSIGHTS & ADVICE FOR INTERIOR DESIGNERS

| ACTIONABLE BUSINESS STRATEGIES I MEMBERS-ONLY ARTICLES PUBLISHED WEEKLY | PRIVATE LIBRARY OF EXPERT INSIGHTS & ADVICE FOR INTERIOR DESIGNERS

CLIENT EXPERIENCE, MARKETING Katie McFarlan CLIENT EXPERIENCE, MARKETING Katie McFarlan

How To Get Interior Design Clients When You’re Just Starting (Designers Share What Worked and What Didn’t)

Starting an interior design business can be overwhelming, with so many factors to consider and so much to do. Sure, you have the passion, you’ve learned your craft, and you’ve done your research, but how do you bring in new interior design clients when you don’t yet have a portfolio and are just getting started?

We asked interior designers who subscribe to The Weekly Install® to share what worked (and what didn’t) when it came to booking those first few clients. We compiled their insights, added a few of our own, and have some helpful tips for interior designers who are just launching or looking to grow their businesses.

Special thank you to all the interior designers who responded to the survey and gave us permission to share their insights.

The Best Place For New Interior Designers to Get Clients

Join The DTS Files for my advice and insights.

Read More
CLIENT EXPERIENCE, SYSTEMS & OPS Katie McFarlan CLIENT EXPERIENCE, SYSTEMS & OPS Katie McFarlan

Nine Mistakes Interior Designers Make When Presenting Design Fee Proposals and Contracts

If you’re spending hours writing custom proposals, struggling to price your services, or getting ghosted after you send them—something isn’t working. A streamlined scope of work and proposal process can save you TONS of time, increase your close rate, and eliminate frustrating back-and-forth with clients.

In this article, I’m sharing the nine biggest mistakes interior designers make when preparing their proposals—and how to fix them. You’ll learn:

  • The one thing you should never include in your proposal (hint: it’s costing you time and credibility).

  • Why sending a contract too late in the process is hurting your close rate—and what to do instead.

  • How to structure your proposal so clients are excited to sign (without asking for endless revisions).

  • A simple tweak to your process that helps you send proposals in a day or less—without stress.

If you want to stop over-customizing, over-explaining, and overthinking your proposals—and instead create a seamless, professional process that leads to faster client sign-ons, join The DTS Files today to unlock my advice and read the full post.

Read More
CLIENT EXPERIENCE, SYSTEMS & OPS Katie McFarlan CLIENT EXPERIENCE, SYSTEMS & OPS Katie McFarlan

The Interior Designers Guide To Styling With Accessories on Installation Day

The thing I love most about my work is helping interior designers run better businesses. The conversations I have with design business owners who are out there making their clients’ homes look and function better FEED MY SOUL. It’s a privilege to be able to ask my community to share their experiences and tips with other designers - these insights are what make each business owner smarter and stronger.

One challenge many interior designers face is managing styling with accessories on install day. To some, styling is a dream; to others, it’s a not-so-profitable soul-sucking part of their job. Of course, there is no one right answer, but since I know most consumers hire an interior designer to help them make their rooms look “cohesive,” it’s a critical topic to discuss.

So, we surveyed The Weekly Install® designers to find out how they handle styling and accessorizing on installation day and received 31 responses (not a huge data pool, BUT, I’m also adding my comments and insights based on 100+ 1:1 clients and the 200+ designers we’ve helped in the Designed to Scale® Method.)

Let’s dive into the different ways interior designers manage their styling and accessories process.

Join The DTS Files for my advice and insights.

Read More
DEAR DAKOTA, CLIENT EXPERIENCE Katie McFarlan DEAR DAKOTA, CLIENT EXPERIENCE Katie McFarlan

Dear Dakota | How to Encourage Clients to be Distraction Free During Meetings

Dear Dakota,

How can I encourage clients to be fully present and free from distractions for our check-in sessions and review meetings?

For example, I have one client who brings their young children to our meetings and another who continues to take work calls and answer emails and text messages during meetings. The clients are pulled in several directions in trying to review their designs and tend to their children / answer emails, etc., and meetings inevitably run longer than scheduled, causing additional frustration. It also results in a fair amount of "I don't remember seeing that" from the client because they are not fully present when drawings and materials are being presented the first time.

I try to be as patient as possible because I know we all have significant demands on our time, but my time isn't infinite and it is incredibly difficult to move the needle in any direction during these meetings. I've gone so far as to offer meeting times after work hours and on weekends to ensure someone else can be home to watch the kids or the endless phone calls can stop. How do I get my clients to prioritize our time together? 

Join The DTS Files for my advice and insights.

Read More
MARKETING, CLIENT EXPERIENCE Katie McFarlan MARKETING, CLIENT EXPERIENCE Katie McFarlan

How To Get More Interior Design Clients in 2025

Running an interior design business can often feel like feast or famine. You’re either crazy busy or panicked because you have no upcoming projects in your pipeline. 

So, if you feel like your workload or revenue is inconsistent, it’s likely because you stopped marketing when you were busy.The key is to engage in ongoing marketing efforts to continually fill your pipeline so you don’t experience extended periods of the famine part of this cycle. This is true in the lean times and the busy ones!

YES, I know. Sometimes, it feels like you cannot possibly add one.more.thing to your day. But guess what might be around the corner if you dismiss marketing altogether? Yup, that famine thing. To build a continual stream of new leads, it’s critical to market your business regularly.

Keep reading for my top five marketing strategies for interior designers to generate more new business in the upcoming year. Here goes.

Read More

ACCESS A PRIVATE LIBRARY OF EXPERT ADVICE for INTERIOR DESIGNERS

My strategies have shaped the way thousands of interior designers and luxury service providers do business.

Inside The DTS Files, you’re getting the original insights straight from the source—tested, refined, and backed by my experience working with 100+ design firms.

And because this is a members-only space, I can go deeper than ever before—sharing the real strategies that help designers build profitable, sustainable businesses with confidence.

HEAR FROM SOME OF OUR MEMBERS:

Not Ready to Subscribe? Start here.

PRICING PLAYBOOK for INTERIOR DESIGNERS

The Complete Guide to Pricing Your Design Services

Grab my pricing playbook, The Complete Guide to Pricing your Interior Design Services, to learn:

  • the six most common pricing models for designers

  • who each one is best for, and

  • how to know if your pricing model is broken

NEED BUSINESS SUPPORT ASAP?

SHOP TEMPLATES

Plug-and-play templates, questionnaires, processes, and guides for interior designers who want to stop reinventing the wheel with every new project.

The Design Library helps you streamline client communication, set clear expectations, and protect your time—so you can spend less time in your inbox and more time designing. Inside, you’ll find:

✔ Professionally written client emails and marketing guides for every step of the process.
✔ SOPs to standardize service delivery and create a seamless, high-end experience.
✔ Contract templates with sample scopes to protect you, your team, and your clients.

What took me years to refine can be in your inbox in minutes.

*for interior designers only, not interior design business coaches, consultants, mentors, strategists.

SHOP WORKSHOPS & TRAININGS

Learn from my team (comprised of industry experts and educators) and me all the things they don’t teach in design school. And we know because two of the women on my team went to interior design school!

After consulting with and doing hands-on implementation for over 100 interior design business owners, I’ve seen what works (and doesn’t) across every business model imaginable. We are familiar with various software types, team structures of 1 to 20, and the challenges that are coming, whether you’re on your way to your first $100,000 or already making multiple millions.

On-demand trainings for your busy schedule.

*for interior designers only, not interior design business coaches, consultants, mentors, or strategists.

JOIN 16,000 DESIGNERS EVERY FRIDAY

Proven strategies and tools to streamline and elevate your interior design business.

COMPLIMENTARY QUIZ FOR INTERIOR DESIGNERS

Feeling stretched thin in your design business?

You’re busy—but is your business actually working for you? If you’re constantly putting out fires and second-guessing what to focus on next, this 2-minute quiz will show you exactly where to start.