Welcome to The DTS Files for Interior Designers

The DTS Files is a premium content hub for interior designers who want to grow their businesses with expert-backed strategies, real-world consulting insights, and proven frameworks.

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ACTIONABLE BUSINESS STRATEGIES

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MEMBERS-ONLY ARTICLES PUBLISHED WEEKLY

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PRIVATE LIBRARY OF EXPERT INSIGHTS & ADVICE FOR INTERIOR DESIGNERS

| ACTIONABLE BUSINESS STRATEGIES I MEMBERS-ONLY ARTICLES PUBLISHED WEEKLY | PRIVATE LIBRARY OF EXPERT INSIGHTS & ADVICE FOR INTERIOR DESIGNERS

CLIENT EXPERIENCE, MARKETING Katie McFarlan CLIENT EXPERIENCE, MARKETING Katie McFarlan

Marketing Tactics That Don’t Work for Interior Designers

It’s no secret that interior design is a competitive market. Interior designers need to stay front-of-mind with potential clients by consistently marketing their services. Unfortunately, we see a lot of marketing tactics that don't actually yield any measurable results for interior designers. In this post, I’m sharing the most common ineffective marketing tactics we see so you can STOP doing them and allocate that time toward something that actually generates revenue (or joy!) for your business.

Join The DTS Files for my advice and insights.

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DEAR DAKOTA, MARKETING Katie McFarlan DEAR DAKOTA, MARKETING Katie McFarlan

Dear Dakota | Why You Have No Leads Coming In To Your Interior Design Business

Dear Dakota, I have no leads coming and haven't booked a new client in a while. Do you think I should invest in having my website rewritten, or should I have it redesigned?

This question was submitted by a designer via The Weekly Install®, and here’s the thing: if you don't have leads coming in, it's …

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SYSTEMS & OPS, MARKETING Katie McFarlan SYSTEMS & OPS, MARKETING Katie McFarlan

If You Think Your Interior Design Business is Broken Here’s What To Fix

If you're anything like me, you have a gazillion things you want to do in your business. But how do you know where to start when you have SO MANY things you want to do? And on the flip side of that, if everything feels broken but you also want to add in more things, where do you begin?

Join The DTS Files for my advice and insights.

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CLIENT EXPERIENCE, MARKETING, PRICING Katie McFarlan CLIENT EXPERIENCE, MARKETING, PRICING Katie McFarlan

What Needs to be True to Book Interior Design Projects with Five & Six-Figure Design Fees

If you’re not booking interior design projects with five and six-figure design fees, don’t blame it on your market or your clients. Many things have to be in place to book those bigger projects that everyone so desires. And best of all: these things are all in your control. Woop woop.

Without further ado, here’s what needs to be true to book interior design projects with five and six-figure design fees (that’s design fees in the five and six-figures, not project budgets).

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CLIENT EXPERIENCE, MARKETING, SYSTEMS & OPS Katie McFarlan CLIENT EXPERIENCE, MARKETING, SYSTEMS & OPS Katie McFarlan

The Complete Guide to Requesting Feedback & Testimonials from Your Interior Design Clients

For many interior designers, a large source of business comes from past and current client referrals. I mean, of course! Who better to ask when hiring someone to help with your most important investment (your home) than a trusted friend who’s actually gone through it with your company?

It goes without saying: having an amazing client experience will have clients referring you from the day they sign on to years after they work with you, so it’s important to focus on delivering your services in an elevated and thoughtful way from day one. This way, when it comes time to ask for a formal testimonial, your clients will already have been singing your praises all over town so the ask won’t be a difficult one. 

Join The DTS Files for my advice and insights.

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CLIENT EXPERIENCE, SYSTEMS & OPS, MARKETING Katie McFarlan CLIENT EXPERIENCE, SYSTEMS & OPS, MARKETING Katie McFarlan

Feeling Out of Control in Your Business? You Have a Lot More Control Than You Think.

When you’re hit with the unexpected, it’s natural to spiral downward and feel out of control and hopeless. 

As a former wedding planner, I had to plan for the unexpected and also have a plan FOR handling the unexpected. Often the unexpected things I planned for (wine spilling on the bride’s dress, someone not rsvp’ing and then showing up anyway, fake eyelashes falling off, etc.) were never the things that actually happened (like how could I have planned for the wild goose that knocked over the chuppah, or the kitchen fire, or the cake table being invaded by ants, or the bridesmaid’s chiffon dress getting TAPED together and shredded before the ceremony ← PS: my brides never knew any of these things happened).

If I’ve learned one thing in life and business, mindset is everything.

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CLIENT EXPERIENCE, SYSTEMS & OPS, PERSONAL, MARKETING Katie McFarlan CLIENT EXPERIENCE, SYSTEMS & OPS, PERSONAL, MARKETING Katie McFarlan
Preview

Top 10 Blog Posts of 2022 for Interior Designers

In 2022, my team and I wrote 43 blog posts for interior designers (this one makes it 44). Today, I’m sharing the top ten blog posts for interior designers based on analytics (not thoughts and feelings), plus the two blog posts I enjoyed writing the most. 


Thank YOU for being here and reading my blog, The Weekly Install, and my Instagram posts.

Join The DTS Files for my advice and insights.

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CLIENT EXPERIENCE, MARKETING Katie McFarlan CLIENT EXPERIENCE, MARKETING Katie McFarlan

Why Interior Designers Who Follow Up Book More Clients (Without Feeling Salesy)

Most interior designers worry that following up too much will make them seem desperate. But what if I told you that not following up is the reason you’re losing potential clients?

Your prospects are busy, and in a sea of designers, the one who follows up professionally and strategically is the one who gets hired. So, how many times should you follow up? What should you say? And what’s the one email that turns indecisive prospects into paying clients?

I’m breaking it all down inside this article.

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ACCESS A PRIVATE LIBRARY OF EXPERT ADVICE for INTERIOR DESIGNERS

My strategies have shaped the way thousands of interior designers and luxury service providers do business.

Inside The DTS Files, you’re getting the original insights straight from the source—tested, refined, and backed by my experience working with 100+ design firms.

And because this is a members-only space, I can go deeper than ever before—sharing the real strategies that help designers build profitable, sustainable businesses with confidence.

HEAR FROM SOME OF OUR MEMBERS:

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PRICING PLAYBOOK for INTERIOR DESIGNERS

The Complete Guide to Pricing Your Design Services

Grab my pricing playbook, The Complete Guide to Pricing your Interior Design Services, to learn:

  • the six most common pricing models for designers

  • who each one is best for, and

  • how to know if your pricing model is broken

NEED BUSINESS SUPPORT ASAP?

SHOP TEMPLATES

Plug-and-play templates, questionnaires, processes, and guides for interior designers who want to stop reinventing the wheel with every new project.

The Design Library helps you streamline client communication, set clear expectations, and protect your time—so you can spend less time in your inbox and more time designing. Inside, you’ll find:

✔ Professionally written client emails and marketing guides for every step of the process.
✔ SOPs to standardize service delivery and create a seamless, high-end experience.
✔ Contract templates with sample scopes to protect you, your team, and your clients.

What took me years to refine can be in your inbox in minutes.

*for interior designers only, not interior design business coaches, consultants, mentors, strategists.

SHOP WORKSHOPS & TRAININGS

Learn from my team (comprised of industry experts and educators) and me all the things they don’t teach in design school. And we know because two of the women on my team went to interior design school!

After consulting with and doing hands-on implementation for over 100 interior design business owners, I’ve seen what works (and doesn’t) across every business model imaginable. We are familiar with various software types, team structures of 1 to 20, and the challenges that are coming, whether you’re on your way to your first $100,000 or already making multiple millions.

On-demand trainings for your busy schedule.

*for interior designers only, not interior design business coaches, consultants, mentors, or strategists.

JOIN 16,000 DESIGNERS EVERY FRIDAY

Proven strategies and tools to streamline and elevate your interior design business.

COMPLIMENTARY QUIZ FOR INTERIOR DESIGNERS

Feeling stretched thin in your design business?

You’re busy—but is your business actually working for you? If you’re constantly putting out fires and second-guessing what to focus on next, this 2-minute quiz will show you exactly where to start.