Welcome to The DTS Files for Interior Designers

The DTS Files is a premium content hub for interior designers who want to grow their businesses with expert-backed strategies, real-world consulting insights, and proven frameworks.

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ACTIONABLE BUSINESS STRATEGIES

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MEMBERS-ONLY ARTICLES PUBLISHED WEEKLY

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PRIVATE LIBRARY OF EXPERT INSIGHTS & ADVICE FOR INTERIOR DESIGNERS

| ACTIONABLE BUSINESS STRATEGIES I MEMBERS-ONLY ARTICLES PUBLISHED WEEKLY | PRIVATE LIBRARY OF EXPERT INSIGHTS & ADVICE FOR INTERIOR DESIGNERS

CLIENT EXPERIENCE, SYSTEMS & OPS, PERSONAL Katie McFarlan CLIENT EXPERIENCE, SYSTEMS & OPS, PERSONAL Katie McFarlan

What I’d Do Differently If I Were Starting My Business Today

Starting your own business—especially as a first-time entrepreneur—can feel like navigating in the dark. No roadmap, no guarantees, just you, your ideas, and a whole lot of trial and error.

As a two-time business owner, I’ve been through it all: the unnecessary investments, the branding that came too early, the fear of charging too much, and the game-changing decisions that led to real success.

In this post, I’m sharing the most important lessons I’ve learned—the ones that will save you time, money, and stress as you build your business. You’ll learn:

  • What your number #1 focus should be from day one

  • The investment most new designers are excited to make, but SHOULDN’T (yet)

  • The single most important hire I made early on that changed everything

  • How to trust yourself and take fast action—even when you’re scared

  • The one thing you must define before making any big decisions in your business

If you’re launching or growing your design business and want to build it the right way from the start, this is for you. Read the full post based on my experience working in the luxury services industry since 2007. Join The DTS Files today.

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CLIENT EXPERIENCE, PERSONAL, PRICING Katie McFarlan CLIENT EXPERIENCE, PERSONAL, PRICING Katie McFarlan

Interior Designers: Please Stop “Charging What You’re Worth”

Why ‘Charge Your Worth’ Is the Worst Pricing Advice Ever

If you’ve ever been told to “charge what you’re worth,” I need you to throw that advice straight into the trash.

Here’s why: Your worth is priceless—but pricing your services? That requires actual strategy.

In this article, I’ll share:

  • The biggest pricing mistakes designers make (and how they’re costing you thousands).

  • The real factors that determine pricing (hint: it’s both art and science).

  • The simple yet powerful shift that makes it easy to confidently present high-end proposals.

  • What to track to ensure your pricing is backed by data, not emotions.

If you want to stop second-guessing your prices and start charging rates that reflect the real value of your work, join The DTS Files to unlock the full post.

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PERSONAL Katie McFarlan PERSONAL Katie McFarlan

Lessons from my 2022 Summer Slowdown

What I Learned from My Summer Slowdown—And How It Made My Business More Profitable

When I started my business, I thought success meant saying yes to everything, working 24/7, and pushing through burnout. Over time, I learned that real success comes from strategic decisions—like intentionally slowing down.

Every year, I step back, reduce my client load, increase my profitability, and focus on big-picture growth. And every year, it reinforces what I already know: working less (when done right) doesn’t hurt your business—it makes it stronger.

Inside The DTS Files, I’m sharing:

  • How reducing my 1:1 client work actually made me more profitable.

  • Why I restructured my services—and what I learned in the process.

  • The business strategy behind stepping away (and why more designers should do it).

  • How I used this time to increase my audience, refine my marketing, and make my company more scalable.

If you’re serious about building a business that works for you (not the other way around), this is a must-read. Join The DTS Files for my full breakdown.

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CLIENT EXPERIENCE, SYSTEMS & OPS, PERSONAL Katie McFarlan CLIENT EXPERIENCE, SYSTEMS & OPS, PERSONAL Katie McFarlan

12 Things I Don’t Do in My Business

As business owners, we spend so much time figuring out what to do that we rarely stop to think about what we should stop doing. Over the years, I’ve refined my process, grown my team, and built a successful business that serves both my clients and my life. And a huge part of that? Letting go of things that don’t serve me, my business, or my time.

In this post, I’m sharing the 12 things I don’t do in my business—things that have helped me scale efficiently, maintain strong boundaries, and create a client experience that’s both profitable and sustainable.

  • Why I never let a prospect book a call before screening them (and why you shouldn’t either).

  • The one thing I do not subscribe to, follow, or consume—and how it’s helped me grow faster.

  • How I structure my availability to avoid burnout and keep my brain fresh for deep, strategic work.

If you’re feeling stretched too thin, overcommitted, or like your business is running you instead of the other way around, this post will show you the small (but powerful) shifts you can make to take back control.

Join The DTS Files to read the full article now.

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PERSONAL, SYSTEMS & OPS Katie McFarlan PERSONAL, SYSTEMS & OPS Katie McFarlan

How to Give Your Interior Design Business (and Yourself) the Gift of Time

The Best Gift You Can Give Yourself as a Business Owner This Holiday Season

As an interior designer, come holiday season time, you’re probably deep in client gifting—but what about you? What if, instead of just focusing on giving to others, you gave yourself the gift of time, clarity, and efficiency?

High-performing business owners know that success isn’t just about working harder—it’s about working smarter. In this article, I’m sharing the strategic ways I (and my most successful clients) use this time of year to reset, refine, and invest in our businesses so that next year runs smootherfaster, and more profitably—without burnout.

  • Discover the simple but powerful CEO ritual that keeps my business on track year-round.

  • Learn how to structure your slow season so you come back refreshed instead of buried in catch-up work.

  • Get an inside look at the exact systems and tools I rely on to save hours every week—so I can spend more time with my family (without things falling apart behind the scenes).

Ready to take control of your business before the new year? Join The DTS Files and access the full post.

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ACCESS A PRIVATE LIBRARY OF EXPERT ADVICE for INTERIOR DESIGNERS

My strategies have shaped the way thousands of interior designers and luxury service providers do business.

Inside The DTS Files, you’re getting the original insights straight from the source—tested, refined, and backed by my experience working with 100+ design firms.

And because this is a members-only space, I can go deeper than ever before—sharing the real strategies that help designers build profitable, sustainable businesses with confidence.

HEAR FROM SOME OF OUR MEMBERS:

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PRICING PLAYBOOK for INTERIOR DESIGNERS

The Complete Guide to Pricing Your Design Services

Grab my pricing playbook, The Complete Guide to Pricing your Interior Design Services, to learn:

  • the six most common pricing models for designers

  • who each one is best for, and

  • how to know if your pricing model is broken

NEED BUSINESS SUPPORT ASAP?

SHOP TEMPLATES

Plug-and-play templates, questionnaires, processes, and guides for interior designers who want to stop reinventing the wheel with every new project.

The Design Library helps you streamline client communication, set clear expectations, and protect your time—so you can spend less time in your inbox and more time designing. Inside, you’ll find:

✔ Professionally written client emails and marketing guides for every step of the process.
✔ SOPs to standardize service delivery and create a seamless, high-end experience.
✔ Contract templates with sample scopes to protect you, your team, and your clients.

What took me years to refine can be in your inbox in minutes.

*for interior designers only, not interior design business coaches, consultants, mentors, strategists.

SHOP WORKSHOPS & TRAININGS

Learn from my team (comprised of industry experts and educators) and me all the things they don’t teach in design school. And we know because two of the women on my team went to interior design school!

After consulting with and doing hands-on implementation for over 100 interior design business owners, I’ve seen what works (and doesn’t) across every business model imaginable. We are familiar with various software types, team structures of 1 to 20, and the challenges that are coming, whether you’re on your way to your first $100,000 or already making multiple millions.

On-demand trainings for your busy schedule.

*for interior designers only, not interior design business coaches, consultants, mentors, or strategists.

JOIN 16,000 DESIGNERS EVERY FRIDAY

Proven strategies and tools to streamline and elevate your interior design business.

COMPLIMENTARY QUIZ FOR INTERIOR DESIGNERS

Feeling stretched thin in your design business?

You’re busy—but is your business actually working for you? If you’re constantly putting out fires and second-guessing what to focus on next, this 2-minute quiz will show you exactly where to start.