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Welcome to The DTS Files for Interior Designers

The DTS Files is a premium content hub for interior designers who want to grow their businesses with expert-backed strategies, real-world consulting insights, and proven frameworks.

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ACTIONABLE BUSINESS STRATEGIES

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MEMBERS-ONLY ARTICLES PUBLISHED WEEKLY

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PRIVATE LIBRARY OF EXPERT INSIGHTS & ADVICE FOR INTERIOR DESIGNERS

| ACTIONABLE BUSINESS STRATEGIES I MEMBERS-ONLY ARTICLES PUBLISHED WEEKLY | PRIVATE LIBRARY OF EXPERT INSIGHTS & ADVICE FOR INTERIOR DESIGNERS

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CLIENT EXPERIENCE Katie McFarlan CLIENT EXPERIENCE Katie McFarlan

Interior Design Business Trends for 2023 from My Point of View

Working with interior designers day in and day out offers me glimpses into the inner workings of interior design businesses across the world. I often see patterns and trends in the challenges my designers are experiencing.

Being able to share my insights to help designers all over, even ones I’m not currently working with, is one of the best parts of my job. In this post I’m sharing three trends I’m seeing for interior designers and their businesses in 2023, and giving my top three tips for taking your interior design company to the next level this year.

Here’s what I’ll cover in detail in this post:

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CLIENT EXPERIENCE, SYSTEMS & OPS Katie McFarlan CLIENT EXPERIENCE, SYSTEMS & OPS Katie McFarlan

Why You Should Expire Your Interior Design Proposals

If you've ever sent out an interior design proposal to a potential client (you might call it a contract, LOA, scope and service agreement, etc.) and then waited on pins and needles for their response…this tip is for you. 

Expire your proposals.

Most of our designers expire proposals within two weeks MAX. Some expire them within seven days.

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CLIENT EXPERIENCE, SYSTEMS & OPS Katie McFarlan CLIENT EXPERIENCE, SYSTEMS & OPS Katie McFarlan

Why Interior Designers Should NOT Order Building Supplies

Unless you’re a general contractor or a cabinet supplier, your interior design firm SHOULD NOT be ordering building supplies.

This is one area where I occasionally see interior designers taking on responsibilities that cause extra headaches and coordination. Not to mention that ordering building supplies doesn’t yield sufficient profit from markup to offset the hassle. 

Designers should refrain from placing orders for materials that would be considered building supplies.

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CLIENT EXPERIENCE, MARKETING Katie McFarlan CLIENT EXPERIENCE, MARKETING Katie McFarlan

Marketing Tactics That Don’t Work for Interior Designers

It’s no secret that interior design is a competitive market. Interior designers need to stay front-of-mind with potential clients by consistently marketing their services. Unfortunately, we see a lot of marketing tactics that don't actually yield any measurable results for interior designers. In this post, I’m sharing the most common ineffective marketing tactics we see so you can STOP doing them and allocate that time toward something that actually generates revenue (or joy!) for your business.

Join The DTS Files for my advice and insights.

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CLIENT EXPERIENCE, TECH TIPS Katie McFarlan CLIENT EXPERIENCE, TECH TIPS Katie McFarlan

Client Experience Tech Tip: How to Get Notifications for Google Forms

Are you using Google Forms in your interior design business? We love using Google Forms, especially as a part of the onboarding and offboarding phases. It’s a great way to send out your onboarding questionnaire and feedback form and allows your clients to submit their information online (rather than having to print out a form or work through a clunky word document).

In this client experience tech tip, I’ll walk you through the most common questions we receive from our clients about using Google Forms, including:

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ACCESS A PRIVATE LIBRARY OF EXPERT ADVICE for INTERIOR DESIGNERS

My strategies have shaped the way thousands of interior designers and luxury service providers do business.

Inside The DTS Files, you’re getting the original insights straight from the source—tested, refined, and backed by my experience working with 100+ design firms.

And because this is a members-only space, I can go deeper than ever before—sharing the real strategies that help designers build profitable, sustainable businesses with confidence.

HEAR FROM SOME OF OUR MEMBERS:

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PRICING PLAYBOOK for INTERIOR DESIGNERS

The Complete Guide to Pricing Your Design Services

Grab my pricing playbook, The Complete Guide to Pricing your Interior Design Services, to learn:

  • the six most common pricing models for designers

  • who each one is best for, and

  • how to know if your pricing model is broken

NEED BUSINESS SUPPORT ASAP?

SHOP TEMPLATES

Plug-and-play templates, questionnaires, processes, and guides for interior designers who want to stop reinventing the wheel with every new project.

The Design Library helps you streamline client communication, set clear expectations, and protect your time—so you can spend less time in your inbox and more time designing. Inside, you’ll find:

✔ Professionally written client emails and marketing guides for every step of the process.
✔ SOPs to standardize service delivery and create a seamless, high-end experience.
✔ Contract templates with sample scopes to protect you, your team, and your clients.

What took me years to refine can be in your inbox in minutes.

Katie McFarlan Dakota Design Company Premium Client Process templates for Interior Designers

*for interior designers only, not interior design business coaches, consultants, mentors, strategists.

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SHOP WORKSHOPS & TRAININGS

Learn from my team (comprised of industry experts and educators) and me all the things they don’t teach in design school. And we know because two of the women on my team went to interior design school!

After consulting with and doing hands-on implementation for over 100 interior design business owners, I’ve seen what works (and doesn’t) across every business model imaginable. We are familiar with various software types, team structures of 1 to 20, and the challenges that are coming, whether you’re on your way to your first $100,000 or already making multiple millions.

On-demand trainings for your busy schedule.

Katie McFarlan Dakota Design Company Premium Client Process templates for Interior Designers

*for interior designers only, not interior design business coaches, consultants, mentors, or strategists.

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JOIN 16,000 DESIGNERS EVERY FRIDAY

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Proven strategies and tools to streamline and elevate your interior design business.

COMPLIMENTARY QUIZ FOR INTERIOR DESIGNERS

Feeling stretched thin in your design business?

You’re busy—but is your business actually working for you? If you’re constantly putting out fires and second-guessing what to focus on next, this 2-minute quiz will show you exactly where to start.