Your Interior Design Business Feels Overwhelming—Here’s Why (And How to Fix It)

If you’re drowning in emails, fielding constant client questions, and feeling like projects are running you instead of the other way around, you’re not alone. The problem isn’t that you need new software, a bigger team, or more hours in the day—it’s that your client experience process is running on fumes (or doesn’t exist at all).

• “I feel like I’m just answering emails all day.”

• “Clients keep taking control of the projects, and I’m exhausted.”

• “I need a repeatable process instead of reinventing the wheel every time.”

Sound familiar? If so, your lack of a formalized client experience is keeping you stuck. But here’s the good news: this can be fixed.

In this post, I’m sharing:

• The one shift that can instantly help you manage clients with ease

• How a step-by-step process frees you from your inbox and puts you back in control

• Why setting boundaries + clear expectations makes clients love working with you

If you’re ready to stop feeling buried and start running your design business with confidence, join The DTS Files to unlock my advice.

The Best Software for Interior Designers Who Want a Seamless, Luxury Client Experience

Your clients expect white-glove service, seamless communication, and an effortless experience from start to finish.But if your back-end systems are messy, your client experience will feel anything but luxury.

After working with top interior designers to streamline their businesses, I’ve compiled a list of must-have software that will help you automate, organize, and elevate every client touchpoint—so you can provide a polished, high-end experience (without working 24/7).

• 💻 The best project management tool to keep designs, timelines, and tasks in check

• 📝 The CRM that makes proposals, contracts, and payments effortless

• 📹 The simple tool that adds a high-touch, personalized feel to every client interaction (literally WOULD NOT, COULD NOT do business without it)

• 📅 The scheduling software that eliminates endless email back-and-forth

…and several hidden gems that will free up your time while making your clients feel pampered, informed, and well taken care of.

Join The DTS Files to read the full article.

Feeling Overwhelmed? These 6 Boundaries Will Transform Your Interior Design Business.

Struggling with clients who text at all hours, expect instant responses, or push for endless revisions? You’re not alone. One of the biggest reasons interior designers feel overworked and stretched too thin isn’t because they have too many clients—it’s because they haven’t set clear, enforceable boundaries.

When done correctly, boundaries create a smoother client experience, increase efficiency, and actually make clients respect you more.

In this post, I’m sharing:

• The 6 key boundaries interior designers should set ASAP

• Why enforcing boundaries actually improves your client relationships

• How to transition existing clients to your new policies (without the awkwardness)

Ready to streamline your client experience and create a business that runs smoothly? Join The DTS Files to unlock the full article.

When you show up like an expert with clients in your interior design business, a few things happen: 

1. Your clients will pay more for your services

2. You reduce questions and set clear boundaries

3. Your clients will trust you and won’t try to take over the project

It can sometimes feel overwhelming to have to do all the work behind the scenes and then also “show up as an expert to clients.”

However, if you build the following simple steps into your process, your system should do the work for you to establish your expertise with clients, all while giving you more confidence and your clients a better experience.

Join The DTS Files for my advice and insights.

Are You Making These Costly Onboarding Mistakes? Here’s How to Fix Them.

If your client onboarding process feels clunky, inconsistent, or overwhelming, you’re not alone. Many interior designers know their onboarding isn’t as polished as it should be—but they don’t realize how much it’s actually costing them in client confidence, referrals, and repeat business.

A seamless, professional onboarding process doesn’t just make things easier—it sets the tone for the entire project. 

But most interior designers make at least one of these 9 common mistakes—and it’s holding their business back.

In this post, I’ll share:

• The biggest onboarding red flags that can lead to unhappy clients

• Why a slow or disorganized start can kill trust before the project even begins

• How to set up an effortless, repeatable onboarding system that works for every project

Want a polished, high-end client onboarding experience without starting from scratch? Join The DTS Files to access the full post—and learn how our Client Experience Templates can transform your process in minutes. 

Are You Confusing Potential Clients? Here’s How to Fix It.

If potential clients don’t immediately understand how to work with you, they’ll move on—fast.

Your client experience touchpoints shape how confident clients feel about hiring you, referring you, and trusting your design process. But if those touchpoints aren’t clear, strategic, and seamless, you might be losing leads before they even reach out.

In this article, I’m breaking down:

• Why most interior designers unintentionally create confusion

• The key phases of your client journey that need refining

• How to turn your inquiry, onboarding, and offboarding processes into an effortless, referral-worthy experience

Want a fully streamlined client experience without building everything from scratch? Join The DTS Files below to unlock the full post—and see how our Client Experience Templates can help you set all of this up in minutes.

NEWSFLASH: Your Client Doesn’t Want Gifts With Your Logo on Them

Back in the day, when I had my wedding planning business, I LOVED sending handwritten cards and gifts to my clients. As someone who always has a stack of blank thank you cards on my desk, it was an easy step to add to my process. 

There’s always a big discussion with my clients about what the best gifts are to give AND when exactly to give them. In this article, I’m sharing both.

Join The DTS Files for my advice and insights.