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ACTIONABLE BUSINESS STRATEGIES
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MEMBERS-ONLY ARTICLES PUBLISHED WEEKLY
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PRIVATE LIBRARY OF EXPERT INSIGHTS & ADVICE FOR INTERIOR DESIGNERS
| ACTIONABLE BUSINESS STRATEGIES I MEMBERS-ONLY ARTICLES PUBLISHED WEEKLY | PRIVATE LIBRARY OF EXPERT INSIGHTS & ADVICE FOR INTERIOR DESIGNERS
Dear Dakota | How To Get Rid Of Tough Interior Design Clients
Dear Dakota,
How do you deal with difficult clients and know when it's worth it to keep going or get rid of them when things feel really tough?
Join The DTS Files for my advice and insights.
Why Client Onboarding Can Make or Break Your Interior Design Business
Why is Client Onboarding so Important for Interior Designers?
In my seven+ years of working with interior designers to help them price their services and streamline their business processes, I have repeatedly seen ineffective client onboarding (or lack thereof) cause issues, mismatched expectations, lack of trust, and frustration throughout an entire project.
Client onboarding is a crucial step in working with clients that applies to all business owners - and one that is severely overlooked and underdeveloped, leaving much to be desired. When done right, it has so many benefits: …
Join The DTS Files for my advice and insights.
7 Reasons to Streamline Your Design Contract Process and Send Contracts Quickly
If it takes you weeks to send a detailed scope of work, design fee, and contract to a potential client, your number one goal should be to cut that time way down. Your goal should be ONE to TWO days. YUP!
Seven Reasons Why You Must Get Contracts to New Clients Quickly:
Join The DTS Files for my advice and insights.
Dear Dakota | How To Make Interior Design Discovery Calls More Productive?
Dear Dakota,
I’m needing some major help lately.
My weeks are completely bogged down with constant repetitive phone calls and emails regarding our process.
This has never happened to me before, and in the last several months, it is all I am dealing with.
HELP!
Join The DTS Files for my advice and insights.
Dear Dakota: Should I Post My Design Fees on My Website?
Dear Dakota,
Should I post my fees on my website? And how do I do it if every project is different?
Join The DTS Files to see my advice.
How to Track & Detail Hourly Interior Design Services On Your Invoices
If you charge hourly for the interior design services you provide, you’ll need to track your time and create invoices that outline the services performed and how many hours those services took. Sounds simple, but determining how to list design services provided on an hourly invoice can be a bit perplexing.
Join The DTS Files for my advice and insights.
Dear Dakota: When Should I Send An Investment Guide? Before or After the Discovery Call?
Dear Dakota,
When exactly should I send my Investment Guide? Does it come after an Initial Inquiry but before a Discovery Call?
I love the idea of client "pre-qualification" because I've spoken to SO MANY people who do not fit my ideal client avatar; mainly, they have champagne ideas on beer budgets.
Does this mean I should have certain things in my Investment Guide that sort of weed out tire kickers? What would that verbiage look like? Would it be as simple as providing a page outlining sample budget ranges (small, med, lg) I'd work within, or should it be a straightforward statement such as, "Currently accepting clients with starting investments of $10,000," or some such?
Join The DTS Files for my advice and insights.
ACCESS A PRIVATE LIBRARY OF EXPERT ADVICE for INTERIOR DESIGNERS
My strategies have shaped the way thousands of interior designers and luxury service providers do business.
Inside The DTS Files, you’re getting the original insights straight from the source. Tested, refined, and backed by my experience working with 100+ design firms.
And because this is a members-only space, I can go deeper than ever before, sharing the real strategies that help designers build profitable, sustainable businesses with confidence.
HEAR FROM SOME OF OUR MEMBERS:
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PRICING PLAYBOOK for INTERIOR DESIGNERS
The Complete Guide to Pricing Your Design Services
Grab my pricing playbook, The Complete Guide to Pricing your Interior Design Services, to learn:
the six most common pricing models for designers
who each one is best for, and
how to know if your pricing model is broken
NEED BUSINESS SUPPORT ASAP?
SHOP TEMPLATES
Plug-and-play templates, questionnaires, processes, and guides for interior designers who want to stop reinventing the wheel with every new project.
The Design Library helps you streamline client communication, set clear expectations, and protect your time—so you can spend less time in your inbox and more time designing. Inside, you’ll find:
✔ Professionally written client emails and marketing guides for every step of the process.
✔ SOPs to standardize service delivery and create a seamless, high-end experience.
✔ Contract templates with sample scopes to protect you, your team, and your clients.
What took me years to refine can be in your inbox in minutes.
*for interior designers only, not interior design business coaches, consultants, mentors, strategists.
SHOP WORKSHOPS & TRAININGS
Learn from me and my team (comprised of industry experts and educators) all the things they don’t teach in design school. And we know because two of the women on my team went to interior design school and are professors!
After consulting with and doing hands-on implementation for over 100 interior design business owners, I’ve seen what works (and doesn’t) across every business model imaginable. We are familiar with various software types, team structures of 1 to 20, and the challenges that are coming, whether you’re on your way to your first $100,000 or already making multiple millions.
On-demand and live step-by-step trainings for your busy schedule.
*for interior designers only, not interior design business coaches, consultants, mentors, or strategists.
COMPLIMENTARY QUIZ FOR INTERIOR DESIGNERS
You don’t need to overhaul everything. You just need to fix the right thing.
This 2-minute quiz will help you identify what’s holding you back and how to fix it.
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