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Welcome to The DTS Files for Interior Designers

The DTS Files is a premium content hub for interior designers who want to grow their businesses with expert-backed strategies, real-world consulting insights, and proven frameworks.

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ACTIONABLE BUSINESS STRATEGIES

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MEMBERS-ONLY ARTICLES PUBLISHED WEEKLY

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PRIVATE LIBRARY OF EXPERT INSIGHTS & ADVICE FOR INTERIOR DESIGNERS

| ACTIONABLE BUSINESS STRATEGIES I MEMBERS-ONLY ARTICLES PUBLISHED WEEKLY | PRIVATE LIBRARY OF EXPERT INSIGHTS & ADVICE FOR INTERIOR DESIGNERS

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CLIENT EXPERIENCE, SYSTEMS & OPS Katie McFarlan CLIENT EXPERIENCE, SYSTEMS & OPS Katie McFarlan

The Interior Designers Guide To Styling With Accessories on Installation Day

The thing I love most about my work is helping interior designers run better businesses. The conversations I have with design business owners who are out there making their clients’ homes look and function better FEED MY SOUL. It’s a privilege to be able to ask my community to share their experiences and tips with other designers - these insights are what make each business owner smarter and stronger.

One challenge many interior designers face is managing styling with accessories on install day. To some, styling is a dream; to others, it’s a not-so-profitable soul-sucking part of their job. Of course, there is no one right answer, but since I know most consumers hire an interior designer to help them make their rooms look “cohesive,” it’s a critical topic to discuss.

So, we surveyed The Weekly Install® designers to find out how they handle styling and accessorizing on installation day and received 31 responses (not a huge data pool, BUT, I’m also adding my comments and insights based on 100+ 1:1 clients and the 200+ designers we’ve helped in the Designed to Scale® Method.)

Let’s dive into the different ways interior designers manage their styling and accessories process.

Join The DTS Files for my advice and insights.

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SYSTEMS & OPS Katie McFarlan SYSTEMS & OPS Katie McFarlan

How to Work ON Your Business When You Are Buried in Client Work

I think every service provider and business owner can relate to the struggle of getting client work done while also doing work that grows the company. When your focus is on delivering an elevated client experience and a flawless design to your clients, it can be extremely difficult to find time to put on your Marketing, Accounting, Leadership, or Business Development hat. And often, the client deadlines are imminent, while the business growth deadlines are self imposed. It’s easy to say, “Oh, I’ll focus on those big picture things later; I’m too busy right now getting everything done for the Smith project”. 

But if you fail to work on business development and growth tasks, you’ll likely find yourself in one of two situations (or both…eek!). 

Join The DTS Files for my advice and insights.

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DEAR DAKOTA, SYSTEMS & OPS Katie McFarlan DEAR DAKOTA, SYSTEMS & OPS Katie McFarlan

Dear Dakota | How Do I Handle Storing Client Items Being Shipped to My Home

Dear Dakota,

I am ordering decor right now for a client's interior design project, and it's all being delivered to me so I can check through it all and make sure i) I like items sourced online and ii) everything is in perfect condition. But my house is starting to fill up with boxes!!

What is the best process for ordering and holding decor, furnishings, etc. for a client? Larger items, I would have delivered directly to the client, and I would check on-site for the condition. But I'm specifically talking about the smaller items like mirrors, hardware, fixtures, etc. 

I am not large enough to pay for a storage facility yet. Is that what I should aspire to retain at some point?

Join The DTS Files for my advice and insights.

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SYSTEMS & OPS, PRICING Katie McFarlan SYSTEMS & OPS, PRICING Katie McFarlan

How To Reduce Risk in Large Interior Design Projects With Lots of Unknowns

Landing a large interior design project comes with many benefits, the most obvious of which is a corresponding large fee! A large project may also provide marketing opportunities (new, fabulous project photos for your website, getting published, referral opportunities from higher-end clients, working with reputable builders or seasoned architects, etc.). Many designers feel a large project is also the best opportunity to really flex their creative muscle by having the chance to execute innovative ideas at a grand scale and generally from start to finish.

But large projects can also feel risky. You’ll likely need to turn away other work, you may have an extended timeline that’s difficult to pinpoint, there may be significant unknowns, you may need to rely more heavily on your team, and you may need to pivot many times as you work through all the phases. And then there is that anxiety that comes along with biting off something that feels daunting: Yikes, how will I EVER get this done!?!?!?!?

I know a large project for some may not be a large project for others, so here are a few definitions:

Join The DTS Files for my advice and insights.

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PRICING, MARKETING, SYSTEMS & OPS Katie McFarlan PRICING, MARKETING, SYSTEMS & OPS Katie McFarlan

How Interior Designers Can Reverse Engineer Their Financial Goals

If you’re like every other interior design business owner out there, you have likely established an income goal for the year. Maybe it’s BIG. Maybe it’s a stretch. Or maybe it’s safe, achievable, something you know you’ll be able to hit because prior year data indicates you will. 

Whatever that number is doesn't really matter. What matters is whether you have the right projects and activities mapped out to achieve those numbers.

If you’re an interior designer trying to break down your financial goals into actionable steps, I’m going to show you how you can reverse engineer those goal numbers to come up with a solid marketing plan for your year. 

Join The DTS Files for my advice and insights.

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SYSTEMS & OPS, CLIENT EXPERIENCE, MARKETING Katie McFarlan SYSTEMS & OPS, CLIENT EXPERIENCE, MARKETING Katie McFarlan
Preview

Top 10 Blog Posts of 2023 for Interior Designers

In 2023, my team and I wrote 89 blog posts for interior designers (this one makes it 90), doubling our total from last year! There is nothing we enjoy more than sharing our insights and helping designers improve their business operations and client experience. Today, I’m sharing the top ten blog posts for interior designers from this year, plus the blog posts I enjoyed writing the most.

Thank YOU for being here and for reading my blog, The Weekly Install, and my Instagram posts

So, without further ado, here are the TOP 10 BLOG POSTS FOR INTERIOR DESIGNERS from 2023.

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ACCESS A PRIVATE LIBRARY OF EXPERT ADVICE for INTERIOR DESIGNERS

My strategies have shaped the way thousands of interior designers and luxury service providers do business.

Inside The DTS Files, you’re getting the original insights straight from the source. Tested, refined, and backed by my experience working with 100+ design firms.

And because this is a members-only space, I can go deeper than ever before, sharing the real strategies that help designers build profitable, sustainable businesses with confidence.

HEAR FROM SOME OF OUR MEMBERS:

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PRICING PLAYBOOK for INTERIOR DESIGNERS

The Complete Guide to Pricing Your Design Services

Grab my pricing playbook, The Complete Guide to Pricing your Interior Design Services, to learn:

  • the six most common pricing models for designers

  • who each one is best for, and

  • how to know if your pricing model is broken

NEED BUSINESS SUPPORT ASAP?

SHOP TEMPLATES

Plug-and-play templates, questionnaires, processes, and guides for interior designers who want to stop reinventing the wheel with every new project.

The Design Library helps you streamline client communication, set clear expectations, and protect your time—so you can spend less time in your inbox and more time designing. Inside, you’ll find:

✔ Professionally written client emails and marketing guides for every step of the process.
✔ SOPs to standardize service delivery and create a seamless, high-end experience.
✔ Contract templates with sample scopes to protect you, your team, and your clients.

What took me years to refine can be in your inbox in minutes.

Katie McFarlan Dakota Design Company Premium Client Process templates for Interior Designers

*for interior designers only, not interior design business coaches, consultants, mentors, strategists.

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SHOP WORKSHOPS & TRAININGS

Learn from me and my team (comprised of industry experts and educators) all the things they don’t teach in design school. And we know because two of the women on my team went to interior design school and are professors!

After consulting with and doing hands-on implementation for over 100 interior design business owners, I’ve seen what works (and doesn’t) across every business model imaginable. We are familiar with various software types, team structures of 1 to 20, and the challenges that are coming, whether you’re on your way to your first $100,000 or already making multiple millions.

On-demand and live step-by-step trainings for your busy schedule.

Katie McFarlan Dakota Design Company Premium Client Process templates for Interior Designers

*for interior designers only, not interior design business coaches, consultants, mentors, or strategists.

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COMPLIMENTARY QUIZ FOR INTERIOR DESIGNERS

You don’t need to overhaul everything. You just need to fix the right thing.

This 2-minute quiz will help you identify what’s holding you back and how to fix it.

JOIN 16,000 DESIGNERS EVERY FRIDAY

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Proven strategies and tools to streamline and elevate your interior design business.