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ACTIONABLE BUSINESS STRATEGIES

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ARTICLES PUBLISHED WEEKLY

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EXPERT INSIGHTS & ADVICE FOR INTERIOR DESIGNERS

| ACTIONABLE BUSINESS STRATEGIES I ARTICLES PUBLISHED WEEKLY | EXPERT INSIGHTS & ADVICE FOR INTERIOR DESIGNERS

Welcome to The DTS Files for Interior Designers

Business analysis, advice, CLIENT INSIGHTS and field notes for interior designers

The DTS Files is a library of expert insights for interior designers who want to work in a more streamlined, efficient way. Articles are based on real-world consulting experience, strategies I've personally implemented in design businesses across the US and Canada, and a perspective most business educators can't offer: I've been on both sides of the table, as a business consultant and as a luxury design client. Read more below.

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CLIENT EXPERIENCE, PRICING Katie McFarlan CLIENT EXPERIENCE, PRICING Katie McFarlan

The Ins and Outs of Invoicing for Your Flat Fee Interior Design Projects

Invoicing clients for your interior design projects doesn't have to be a headache. But it is an integral part of running a successful design business and is a topic I get the most questions about.

In this article, I’m sharing the ins and outs of invoicing for your flat fee interior design projects so you can make the process more organized, efficient, and professional.

Whether you're collecting fees for consultations, design services, furniture purchases, or out-of-scope requests, these specific tips will ensure you can spend your time designing, NOT chasing down past-due payments like a debt collector.

And, this goes without saying, but just in case …

… Unlock the rest of this article when you join The DTS Files.

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CLIENT EXPERIENCE Katie McFarlan CLIENT EXPERIENCE Katie McFarlan

How Interior Designers Can Increase Profitability & Efficiency During the Design Phase

Interior design is both an art form and a professional business endeavor. It requires a combination of creativity, technical skills, and effective project management. As an interior designer, maximizing efficiency within your design process is crucial to delivering exceptional results and providing your clients with an enjoyable experience.

In this blog post, I’ll share a few ways interior designers can make their design process more efficient, enabling them to work smarter, improve their client experience, AND, for those who bill flat fee, increase their profitability. Woop woop. 

We’ll start from the very beginning, before the whole thing goes off the rails, then move through onboarding, concept phase, designing, and presenting. Here we go!

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SYSTEMS & OPS, CLIENT EXPERIENCE Katie McFarlan SYSTEMS & OPS, CLIENT EXPERIENCE Katie McFarlan

The Best CRM for Interior Designers: Honeybook vs. Dubsado

Running an interior design business means juggling clients, projects, and endless admin tasks—which can be time-consuming and overwhelming. Luckily, there are software solutions to help streamline these processes so you can focus more on designing beautiful spaces.

Two of the top client management tools for interior designers are HoneyBook and Dubsado. In our 1:1 services, we implement both, depending on the client’s needs. But which one is the right fit for your business?

In this post, we’ll compare HoneyBook and Dubsado, breaking down their key features, pricing, and ease of use so you can decide which platform suits your design business best.

Join The DTS Files for my advice and insights.

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SYSTEMS & OPS, MARKETING Katie McFarlan SYSTEMS & OPS, MARKETING Katie McFarlan

The Truth About Passive Income

For interior designers, having passive income streams can be a great way to generate revenue. In a passive income scenario, you can literally earn money while you sleep. BUT LET ME MAKE THIS VERY CLEAR. Generating passive income does NOT mean no effort. Typically, a great deal of effort is required initially to create and set up. The key is in the timing, click here to read more!

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CLIENT EXPERIENCE Katie McFarlan CLIENT EXPERIENCE Katie McFarlan

How to Decline Bad Fit Interior Design Projects

Have you ever been in a position where you knew you should decline a potential interior design project but weren't sure how to do it? Maybe you didn't have capacity, the project wasn't in your wheelhouse, the budget was too small, or your personalities clashed.

Or, maybe your instincts were telling you to RUN and you couldn't quite put your finger on what was off.

As a business owner in ANY industry, saying no and turning away business can be scary. However, I've found it's often MORE costly and damaging to your reputation in the long run when you say YES to projects that aren't a good fit. 

In this article, I'll share a few tips for turning down potential clients (and some simple ways to prevent bad-fit clients from making it past step one in your inquiry process).

Join The DTS Files for my advice and insights.

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SYSTEMS & OPS Katie McFarlan SYSTEMS & OPS Katie McFarlan

How to Get the Coaching or Consulting You Need to Run a Successful Interior Design Business

The last time I opened up my waitlist, I had the pleasure of speaking with  several designers who were interested in working together. Something a lot of clients and potential clients share with me is that they've already tried a variety of things, and many of them haven’t been effective.

Or, they invested in a program for interior designers, only to realize after a year and $10k, it wasn't helpful, and they were learning more from my blog posts. 

Here's the thing:

Join The DTS Files for my advice and insights.

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HEAR FROM SOME OF OUR READERS:

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Looking for help with pricing?

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PRICING PLAYBOOK for INTERIOR DESIGNERS

Start with The Complete Guide to Pricing Your Design Services

Learn the most common pricing models used by interior designers, where each works best, and how to spot the signs that your current pricing structure needs to change.

NEED BUSINESS SUPPORT ASAP?

SHOP TEMPLATES

Need the documents behind a streamlined process?

The Design Library includes the client-facing investment guides, proposal templates, welcome guides, SOPs, questionnaires, contracts, and business tools we use and recommend for interior design firms.

Katie McFarlan Dakota Design Company Premium Client Process templates for Interior Designers
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SHOP WORKSHOPS & TRAININGS

After consulting with and doing hands-on implementation for over 100 interior design business owners, I’ve seen what works (and doesn’t) across every business model imaginable. The Workroom houses our focused trainings for interior designers on pricing, construction, service structure, business operations, and other areas we teach inside design firms

Katie McFarlan Dakota Design Company Premium Client Process templates for Interior Designers
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JOIN 19,000+ DESIGNERS EVERY FRIDAY

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Proven strategies and tools to streamline and elevate your interior design business.