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ACTIONABLE BUSINESS STRATEGIES

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ARTICLES PUBLISHED WEEKLY

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EXPERT INSIGHTS & ADVICE FOR INTERIOR DESIGNERS

| ACTIONABLE BUSINESS STRATEGIES I ARTICLES PUBLISHED WEEKLY | EXPERT INSIGHTS & ADVICE FOR INTERIOR DESIGNERS

Welcome to The DTS Files for Interior Designers

Business analysis, advice, CLIENT INSIGHTS and field notes for interior designers

The DTS Files is a library of expert insights for interior designers who want to work in a more streamlined, efficient way. Articles are based on real-world consulting experience, strategies I've personally implemented in design businesses across the US and Canada, and a perspective most business educators can't offer: I've been on both sides of the table, as a business consultant and as a luxury design client. Read more below.

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PRICING, MARKETING, SYSTEMS & OPS Katie McFarlan PRICING, MARKETING, SYSTEMS & OPS Katie McFarlan

How Interior Designers Can Reverse Engineer Their Financial Goals

If you’re like every other interior design business owner out there, you have likely established an income goal for the year. Maybe it’s BIG. Maybe it’s a stretch. Or maybe it’s safe, achievable, something you know you’ll be able to hit because prior year data indicates you will. 

Whatever that number is doesn't really matter. What matters is whether you have the right projects and activities mapped out to achieve those numbers.

If you’re an interior designer trying to break down your financial goals into actionable steps, I’m going to show you how you can reverse engineer those goal numbers to come up with a solid marketing plan for your year. 

Join The DTS Files for my advice and insights.

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DEAR DAKOTA, PRICING Katie McFarlan DEAR DAKOTA, PRICING Katie McFarlan

Dear Dakota | How to Structure Design Fees for Multi-Unit Housing Projects

Dear Dakota,

I am struggling with my fee structure proposals whereby I make good profit but also retain clients, make them happy, and get repeat business.

For instance, I’m bidding on a ground-up assisted living residence. Rooms will be replicated (cookie-cutter) and public spaces aren’t vast. I don’t yet know the budget and this is my client’s first time with a project like this. 

Help!

Join The DTS Files to get the advice and insights I shared with this designer.

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SYSTEMS & OPS, CLIENT EXPERIENCE, MARKETING Katie McFarlan SYSTEMS & OPS, CLIENT EXPERIENCE, MARKETING Katie McFarlan

Top 10 Blog Posts of 2023 for Interior Designers

In 2023, my team and I wrote 89 blog posts for interior designers (this one makes it 90), doubling our total from last year! There is nothing we enjoy more than sharing our insights and helping designers improve their business operations and client experience. Today, I’m sharing the top ten blog posts for interior designers from this year, plus the blog posts I enjoyed writing the most.

Thank YOU for being here and for reading my blog, The Weekly Install, and my Instagram posts

So, without further ado, here are the TOP 10 BLOG POSTS FOR INTERIOR DESIGNERS from 2023.

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SYSTEMS & OPS, CLIENT EXPERIENCE Katie McFarlan SYSTEMS & OPS, CLIENT EXPERIENCE Katie McFarlan

How to Know When You Can Start a New Interior Design Project

Many designers we talk to say the interior design process can feel very “up in the air” or “loose,” and that’s why they never know when they can actually start new projects - so they just say yes and start them all right away. 

Not a good plan!

While interior designers clearly know the design part of the process, the timing of onboarding a new client and actually starting the work can be confusing. Those decisions often get made on the fly, with a client in front of you and no clear framework to reference.

Today, we’re sharing a few high-level tips for figuring out when you can begin new interior design projects and how to think about scheduling them so you’re not burning the candle at both ends.

If you want help applying this to your real services, pricing, team, and workload, we help designers do that inside our signature group program, The Designed to Scale® Method. But first, let’s walk through the foundational pieces every designer needs to understand.

Taking on new projects always feels right (if it’s a good-fit client, of course!). But overscheduling yourself or juggling too many projects at once is one of the fastest ways to create burnout, mistakes, and constant overwhelm in this business.

Been there? Yeah. It’s miserable.

This is why your workload (and the work allocated to your team) has to be manageable day in and day out.

In order to build a true word-of-mouth referral business and collect sincere testimonials, you need to create an elevated, low-stress experience for your clients. And that starts with scheduling projects in a way that allows you to properly allocate your time, attention, and resources.

Expectations are everything in this industry. Clients are investing in something that doesn’t exist yet, and often waiting months to see the final result. When timelines feel unclear, anxiety creeps in. When you put structure around the experience, clients feel informed, confident, and taken care of.

So let’s talk about how to better manage your capacity and project timing — without running yourself into the ground.


01 | Know how long each phase of your interior design process takes.

This means you have to know how long it takes between each key milestone phase - the first new client meeting to design presentation to revisions to orders to management to installation. 

—> Join The DTS Files to read the rest of the article. Already a member? Log in.

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DEAR DAKOTA, SYSTEMS & OPS Katie McFarlan DEAR DAKOTA, SYSTEMS & OPS Katie McFarlan

Dear Dakota | What Is The Best Way To Set Up An Interior Design Sample Library?

Dear Dakota,

I’d love to know more about setting up a design library for my boss. As a former librarian of books, I know my way around a library. However, I am not familiar with design libraries and best practices for them. I would love practical information on doing this.

Join The DTS Files for my advice and insights.

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SYSTEMS & OPS Katie McFarlan SYSTEMS & OPS Katie McFarlan

Guest Interview Series: Learn the Ins & Outs of What It's Really Like To Have a Furniture Showroom

Are you thinking about opening a retail furniture showroom to expand your interior design business?

I recently had the opportunity to chat with Heather Draper of The Heather Co. to talk about her experience adding a retail showroom to her interior design business.

In case you missed our conversation, you can grab the replay here.

We covered a lot, but here’s an overview:

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SYSTEMS & OPS Katie McFarlan SYSTEMS & OPS Katie McFarlan

Best Software for Interior Design Presentations

It’s all about creating a design process that’s efficient, sensible, and enjoyable - and the most climactic moment of all is when your client sees their design presentation for the first time. You want to provide the highest quality design presentation possible so your client can clearly see and understand the vision you have for their space, and you also want to minimize the number of hours you or your team sit at a computer creating it! So, the choice of software for interior design presentations is key in streamlining this part of each project and ensuring a whole-hearted “WE LOVE IT! APPROVED!” from your clients. With so many software programs available to interior designers, it’s important to choose the right one based on the types of presentation drawings you typically produce and your comfort level with each platform.

In this blog post, we’ll highlight the best software for interior design presentations and share the project type each is most ideal for.

Join The DTS Files for my advice and insights.

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HEAR FROM SOME OF OUR READERS:

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Looking for help with pricing?

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PRICING PLAYBOOK for INTERIOR DESIGNERS

Start with The Complete Guide to Pricing Your Design Services

Learn the most common pricing models used by interior designers, where each works best, and how to spot the signs that your current pricing structure needs to change.

NEED BUSINESS SUPPORT ASAP?

SHOP TEMPLATES

Need the documents behind a streamlined process?

The Design Library includes the client-facing investment guides, proposal templates, welcome guides, SOPs, questionnaires, contracts, and business tools we use and recommend for interior design firms.

Katie McFarlan Dakota Design Company Premium Client Process templates for Interior Designers
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SHOP WORKSHOPS & TRAININGS

After consulting with and doing hands-on implementation for over 100 interior design business owners, I’ve seen what works (and doesn’t) across every business model imaginable. The Workroom houses our focused trainings for interior designers on pricing, construction, service structure, business operations, and other areas we teach inside design firms

Katie McFarlan Dakota Design Company Premium Client Process templates for Interior Designers
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JOIN 19,000+ DESIGNERS EVERY FRIDAY

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Proven strategies and tools to streamline and elevate your interior design business.