Why Client Onboarding Can Make or Break Your Interior Design Business

Why is Client Onboarding so Important for Interior Designers?

In my seven+ years of working with interior designers to help them price their services and streamline their business processes, I have repeatedly seen ineffective client onboarding (or lack thereof) cause issues, mismatched expectations, lack of trust, and frustration throughout an entire project. 

Client onboarding is a crucial step in working with clients that applies to all business owners - and one that is severely overlooked and underdeveloped, leaving much to be desired. When done right, it has so many benefits: …

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