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MEMBERS-ONLY ARTICLES PUBLISHED WEEKLY
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PRIVATE LIBRARY OF EXPERT INSIGHTS & ADVICE FOR INTERIOR DESIGNERS
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How a Strong Client Experience Eliminates the Need for “Selling” in Your Interior Design Business
As an interior designer, you started your business to design—not to focus on marketing and sales. But when you decide to go out on your own, sales and marketing are CRITICAL if you want to book clients.
I've talked to a lot of interior designers, and I know most of them don’t enjoy having sales conversations. They get nervous. They trip over their words. And next thing you know, they’re discounting their services, throwing in extras for free, and practically handing over the keys to a new car while they’re at it.
But here’s something I believe so firmly in (I mean, I built my entire business on it, so obviously, I believe in this):
If you have a solid client experience process in place, you shouldn’t have to "sell" at all.
Yes, you read that right. When your process is seamless, proactive, and aligned with your ideal client’s needs, people should be 90% pre-sold before you even get to the dreaded "selling" phase.
*Now, I’m not saying you don’t have to market. You do. You should always be marketing. But I’m saying you won’t have to SELL.
Remember sales and marketing are two different things.
Let’s break this down.
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The Design Brief™ | Volume IX | Color Theory Part 1: Mastering Color Theory: An Interior Designer’s Guide to Color Language and Attributes
Interior designers generally have a very good color sense. It’s often one of the reasons they’ve pursued a career in the field in the first place: they can manipulate color choices and materials into very pleasing combinations. It’s quite an uncanny ability and one most people (non-designers) really struggle with.
In my years of teaching interior design college-level courses, I have grappled with the relevance of color theory in developing color competence. This is for several reasons, not the least of which is the overriding question of theory versus application. I’ve pondered these questions:
Is it important to understand what analogous, complementary, and triadic color schemes are, when NO interior designer I have ever met begins building a palette based on these as goals?
The color wheel—as a framework for understanding color relationships—is important for artists and painters who mix paint pigments to arrive at secondary and tertiary colors, tints and shades, but how relevant is it really for interior designers who typically select from already manufactured fabrics, paint colors, rugs, and wallcoverings?
There are no absolutes with color application, no definitive rights or wrongs. As with any creative pursuit, a successful design may result from breaking or bending some of the standard strategies and manipulating variables in innovative ways. Therefore, how can color theory be taught in a way that allows freedom from restrictions?
So, in my teaching, I have always struggled to understand whether teaching color theory is really building false parallels between theory and application.
When interior designers don’t actually make color choices based on theory, how important is color theory really?
Is Your Interior Design Business Turning Away Luxury Clients? Here’s Why
Just about every interior designer I work with says the same thing:
They want bigger and better projects.
Why? Because bigger and better projects mean they can take on fewer clients while charging more for each one.
Win-win. The designer isn’t spread so thin, and they can focus on delivering a high-touch, elevated experience for the projects in their pipeline. Plus, larger projects often yield more opportunities for professional photography—and when you have more rooms to showcase, editors are more likely to feature your work in a home tour.
This kind of exposure creates a snowball effect: more traffic, more inquiries, more press, and ultimately, more opportunities.
So, I get it—landing bigger and better projects is the ultimate flex.
But for many designers, it’s just not happening. Instead, they’re stuck attracting bad-fit clients and projects that don’t align with their goals.
So, what gives?
After working with interior designers for over eight years (from those just starting out to those generating multiple millions in revenue annually) and running my own luxury wedding and event planning company, I’ve learned a lot about what attracts luxury clients—and what sends them running the other way.
Before we dive in, keep this in mind:
I’m talking about attracting luxury clients, NOT booking them.
If you can’t seem to get luxury clients to even reach out to you, chances are, one or more of the eleven reasons below are to blame:
Streamline Your Interior Design Sales Process with HoneyBook
There’s marketing, and then there’s sales.
Marketing is about bringing attention to your business—getting people onto your email, onto your website, or engaging with you on social media. It’s the inquiries and the conversations.
Sales, on the other hand, is what happens next: converting that attention into paying clients. It’s turning those inquiries into signed contracts and deposits … those window shoppers into buyers.
If you have leads coming in but want to manage them better (and increase your chances of turning those leads into paying clients), streamlining your sales process is key.
For most interior designers (and service providers), the sales process typically looks like this:
Join The DTS Files to see exactly how to use HoneyBook during the sales process.
Marketing That Works: 7 Must-Read Articles to Grow Your Design Business in 2025
If 2025 is the year you plan to take your interior design business to the next level, I’d bet marketing is top of mind. I know it always is for me.
Because marketing is a topic we’re asked about almost as much as pricing, I’ve rounded up my best blog posts with specific advice to help interior designers go into 2025 with all their i’s dotted and t’s crossed.
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Here’s the thing: business operations is my specialty, but marketing is my passion. It’s where creativity meets strategy, and when you get it right, the results can be game-changing.
Each of the articles below is packed with detailed steps and insights. I’m sharing them in order of how you should implement them so you have your own handy “Marketing Playbook” for the new year.
Join The DTS Files to access these articles.
The Design Brief™ | Volume VIII | How to Calculate the Quantity of Light Needed in a Space
Often—when specifying lighting fixtures for a space or designing a lighting scheme for a new construction project—interior designers select and locate fixtures based on a best guess approach. This often results in success because one bulb can be swapped out for another with more or less intensity fairly easily, OR dimmers can be used to adjust the light intensity to what works best. This latter approach—relying on dimmers to tweak the lighting intensity—is particularly useful, as the residential building codes and energy codes now require dimmers in residential new construction and renovation projects.
Pro Tip: The 2024 edition of the International Residential Code, Section 1104.2.1 requires that all permanently installed luminaires (light fixtures) in habitable rooms (which excludes closets and hallways) be controlled with a manual dimmer or automatic shutoff control (motion sensor). Not all jurisdictions may be enforcing this requirement, but wherever dimmers are used, there is great latitude to control light levels. Need a codes refresh? Check out our codes handbook here.
The rationale behind dimmer and sensor mandates is not to accommodate inaccurate lighting level calculations. It is rather to reduce energy consumption when lighting levels are too bright, or when lights are left on in rooms that are not occupied.
Is There a Formula to Compute Appropriate Lighting Intensity?
Join The DTS Files to learn exactly how to calculate how much light a space needs.
11 Things I’m Saying Goodbye to in 2025
2025 will be a milestone year for me, God willing, because it is the year I will turn the same age my dad was when he lost his very short battle with cancer.
He died when I was 17, and back then, 44 seemed SO old. My dad owned a popular restaurant and catering business and a beautiful home, had five kids, was happily married to my mom, and was a powerful, charismatic presence.
Now, as I approach the same age, I realize just how young he was and how his life was really just beginning.
Losing him at such a young age has given me a unique perspective on how precious my time is and has majorly impacted my priorities. It is also why I spend time every Friday reflecting on how I spend my time every single week.
As I plan for 2025, I reviewed all my notes over the past year and noticed some consistent themes of things I didn’t enjoy or realizations I had that I ignored for MONTHS.
And this is NOT the year for me to hold onto anything that does not serve me.
So, in honor of my dad, one of my all-time favorite humans in the entire world and the person who has had the most significant impact on who I am today, here are the 11 things I’m saying BYEEEEE to in 2025. (in no particular order) …

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PRICING PLAYBOOK for INTERIOR DESIGNERS
The Complete Guide to Pricing Your Design Services
Grab my pricing playbook, The Complete Guide to Pricing your Interior Design Services, to learn:
the six most common pricing models for designers
who each one is best for, and
how to know if your pricing model is broken
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SHOP TEMPLATES
Plug-and-play templates, questionnaires, processes, and guides for interior designers who want to stop reinventing the wheel with every new project.
The Design Library helps you streamline client communication, set clear expectations, and protect your time—so you can spend less time in your inbox and more time designing. Inside, you’ll find:
✔ Professionally written client emails and marketing guides for every step of the process.
✔ SOPs to standardize service delivery and create a seamless, high-end experience.
✔ Contract templates with sample scopes to protect you, your team, and your clients.
What took me years to refine can be in your inbox in minutes.
*for interior designers only, not interior design business coaches, consultants, mentors, strategists.
SHOP WORKSHOPS & TRAININGS
Learn from my team (comprised of industry experts and educators) and me all the things they don’t teach in design school. And we know because two of the women on my team went to interior design school!
After consulting with and doing hands-on implementation for over 100 interior design business owners, I’ve seen what works (and doesn’t) across every business model imaginable. We are familiar with various software types, team structures of 1 to 20, and the challenges that are coming, whether you’re on your way to your first $100,000 or already making multiple millions.
On-demand trainings for your busy schedule.
*for interior designers only, not interior design business coaches, consultants, mentors, or strategists.
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COMPLIMENTARY QUIZ FOR INTERIOR DESIGNERS
Feeling stretched thin in your design business?
You’re busy—but is your business actually working for you? If you’re constantly putting out fires and second-guessing what to focus on next, this 2-minute quiz will show you exactly where to start.