Welcome to The DTS Files for Interior Designers
The DTS Files is a premium content hub for interior designers who want to grow their businesses with expert-backed strategies, real-world consulting insights, and proven frameworks.
Want full access? Subscribe now to unlock all premium content.
Already a member? Log in, then scroll down to the blog to read.
|
ACTIONABLE BUSINESS STRATEGIES
I
MEMBERS-ONLY ARTICLES PUBLISHED WEEKLY
|
PRIVATE LIBRARY OF EXPERT INSIGHTS & ADVICE FOR INTERIOR DESIGNERS
| ACTIONABLE BUSINESS STRATEGIES I MEMBERS-ONLY ARTICLES PUBLISHED WEEKLY | PRIVATE LIBRARY OF EXPERT INSIGHTS & ADVICE FOR INTERIOR DESIGNERS

The Design Brief® | Volume XVI | Design Elements: Shape and Form
Our in-house tenured design professor and certified interior designer, Gloria, always says that the Design Elements (that every interior design student learns about early on) are like the ingredients that go into a recipe. Add more sugar, and you'll have a sweeter dish; add more spices, and you’ll have a more savory one.
Likewise, interior designers are adept at adding line, shape, pattern, texture, and color (the design elements) in thoughtful amounts to arrive at a desired design outcome and aesthetic result.
We’ve covered some of the other design elements in previous editions of The Design Brief™:
In today’s edition of The Design Brief™, we’ll delve into how you can use SHAPE and FORM to manipulate a space and achieve a specific outcome.
Dear Dakota: How do I Create a Better Flow for my Employees and Know What They’re Working on So Things Don't Get Missed?
If you've ever felt like you're the only one keeping all the balls in the air—checking, following up, and still finding dropped details—you’re not alone.
One interior designer recently asked how to create a smoother team workflow that doesn’t require constant oversight.
Inside the post, I’m sharing five things to do to give your team clarity, keep projects moving, and give you peace of mind.
💡 It’s control-freak approved and micromanagement-free.
Want the full strategy? Join The DTS Files to unlock it inside this members-only post.
Dear Dakota: How Do I Prepare To Bring On My First Hire?
We received this question from an interior designer:
Dear Dakota, I'm going to be hiring my first full time employee. What do I need to know and do?
Hiring your first full time employee is a big step (ps: it’s NOT the same as bringing on a 1099 subcontractor). It usually means your business is expanding, your workload is steady, and you’re ready to bring in support so YOU can focus on the parts of the business only you can do.
As exciting as it is, it can also feel scary and overwhelming. You want your new team member to feel welcomed and supported, but you also want to make sure you hire the right person (because hiring mistakes are expensive and time consuming!).
Note: this is not legal advice and I am not an employment attorney. Please check with an attorney in your state for any state-specific requirements.
Here’s what I recommend to help you start your new employee off on the right foot:
How Much of My Interior Design Team’s Time Should Be Billable?
Wondering how much of your team's time should actually be billable?
If you're trying to run a profitable design firm (without burning out your team or yourself), knowing the right billable hour targets for each role is essential. In this member-only article, we’re breaking down ideal billable percentages for junior designers, project managers, renderers, and even you as the business owner, plus what non-billable time is actually worth keeping on the calendar.
Subscribe to The DTS Files or log in to access the content.
The Design Brief® | Volume XV | The Pros & Cons of Custom, Semi-Custom, and Stock Cabinetry for Interior Designers
As an interior designer, when it comes to specifying kitchen, bath, and office cabinetry, there are several options available. In some respects, there are significant differences. But in other respects, specs for cheaper or less customized cabinetry options can be swapped out with few discernible differences. Variations with cabinetry selections exist within internal structure, joinery methods, wood species quality, hardware, and of course, cost.
Let’s begin with top-notch, premium cabinetry options.
How to Use HoneyBook in Your Interior Design Onboarding Process
When onboarding is done right, your client will feel validated, confident they’ve made the right choice, and taken care of.
And you, the business owner? You’ll feel organized, professional, and in control. You’ve just put yourself in a good spot until it’s time to officially begin the client’s project.
Not to mention, the whole project starts off on the right foot and the client is more likely to trust your process even before you’ve done an OUNCE of design work.
WOOP WOOP.
But when onboarding is messy (which, based on my experience working with designers since 2017, it probably is!), everything feels harder than necessary, you haven’t built immediate confidence with the client, AND the entire process is impacted.
That’s why I love HoneyBook for creating a seamless, elevated onboarding process that keeps things moving and saves you hours of admin time while providing a luxe experience. HoneyBook is a CRM, Client Relationship Management software, that allows you to streamline all components of client communication in one place and leverage automations and workflows to save time and elevate your client experience. There are other programs that do this as well, but—after working with hundreds of interior design business owners—HoneyBook is my preferred CRM software (and the one we use for our company as well).
Here’s how you we recommend interior designers use HoneyBook during the onboarding phase of their projects:
How to Stop Clients from Derailing Their Own Project (Without Feeling Like the Bad Guy)
Let’s be honest: most client chaos isn’t intentional.
It’s not that your interior design clients WANT to make your life harder or slow their project down.
They just want to make sure their project turns out as great as it possibly can. And they, more often than not, simply don’t know how the process works or what is normal/not normal.
And what happens when they don’t know?
They go rogue and start shopping on their own, sending you ideas to “help you”.
Or they delay approvals because they’re waiting for their sister or best friend to weigh in.
Or they suddenly want to be looped in on every single update and delivery schedule, micromanaging the very process they hired you to handle for them.
Sound familiar?
The truth is interior design clients unknowingly derail their own projects all the time. And unless you set expectations clearly from the start, the entire experience can turn from elevated to exhausting.
Fast.
The good news?
It’s almost 100% avoidable. (When is it NOT avoidable? When you’re letting bad fit clients infiltrate your pipeline.)
Here’s how to keep your clients in check (for lack of better words) while making them feel totally supported throughout the entire process. Or, as I like to say, “How you can make Nos sound like YESes.”

ACCESS A PRIVATE LIBRARY OF EXPERT ADVICE for INTERIOR DESIGNERS
My strategies have shaped the way thousands of interior designers and luxury service providers do business.
Inside The DTS Files, you’re getting the original insights straight from the source. Tested, refined, and backed by my experience working with 100+ design firms.
And because this is a members-only space, I can go deeper than ever before, sharing the real strategies that help designers build profitable, sustainable businesses with confidence.

HEAR FROM SOME OF OUR MEMBERS:

Not Ready to Subscribe? Start here.
PRICING PLAYBOOK for INTERIOR DESIGNERS
The Complete Guide to Pricing Your Design Services
Grab my pricing playbook, The Complete Guide to Pricing your Interior Design Services, to learn:
the six most common pricing models for designers
who each one is best for, and
how to know if your pricing model is broken
NEED BUSINESS SUPPORT ASAP?
SHOP TEMPLATES
Plug-and-play templates, questionnaires, processes, and guides for interior designers who want to stop reinventing the wheel with every new project.
The Design Library helps you streamline client communication, set clear expectations, and protect your time—so you can spend less time in your inbox and more time designing. Inside, you’ll find:
✔ Professionally written client emails and marketing guides for every step of the process.
✔ SOPs to standardize service delivery and create a seamless, high-end experience.
✔ Contract templates with sample scopes to protect you, your team, and your clients.
What took me years to refine can be in your inbox in minutes.
*for interior designers only, not interior design business coaches, consultants, mentors, strategists.
SHOP WORKSHOPS & TRAININGS
Learn from me and my team (comprised of industry experts and educators) all the things they don’t teach in design school. And we know because two of the women on my team went to interior design school and are professors!
After consulting with and doing hands-on implementation for over 100 interior design business owners, I’ve seen what works (and doesn’t) across every business model imaginable. We are familiar with various software types, team structures of 1 to 20, and the challenges that are coming, whether you’re on your way to your first $100,000 or already making multiple millions.
On-demand and live step-by-step trainings for your busy schedule.
*for interior designers only, not interior design business coaches, consultants, mentors, or strategists.

COMPLIMENTARY QUIZ FOR INTERIOR DESIGNERS
You don’t need to overhaul everything. You just need to fix the right thing.
This 2-minute quiz will help you identify what’s holding you back and how to fix it.
JOIN 16,000 DESIGNERS EVERY FRIDAY