Dear Dakota | How To Handle a Toxic Relationship With a Contractor

Dear Dakota,

I have been working with a builder for almost 3 years. He is continually changing his process and his projects are a time suck. He is not accountable for his own process and I found out last week he threw me under the bus to cover his own ass. I'm finally at a crossroad and wondering if I need to stop working with him. However, his business is a consistent cash flow. One of his "project managers" hates working with designers. He will purposely not call anyone on my team for tile walks, paint walks, etc. because he doesn't want to deal with us telling him things are installed incorrectly. I have spent hours and hours of my time with his clients and honestly feel bad for them. I know they have no idea what's going on behind the scenes and I feel totally stuck. HELP!

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